<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">This was my last experience with them...</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">You have to call them. Request a case number and the address to a secret support website. Without an existing case number, their support site ignores incoming messages.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">I wish I was making this up.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Vickie Kline</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Jul 28, 2017 at 8:57 AM, Pamela L Contakos <span dir="ltr"><<a href="mailto:P.Contakos@mcla.edu" target="_blank">P.Contakos@mcla.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">Does anyone have an email address for Lexis Nexis Academic support? All I can find is a phone number and I’d rather just email them.<u></u><u></u></p>
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<p class="MsoNormal">Thanks.<u></u><u></u></p>
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<p class="MsoNormal"><span style="color:#1f497d">Pamela Contakos<br>
Digital Services Librarian<br>
Freel Library, Massachusetts College of Liberal Arts (MCLA)<br>
phone: <a href="tel:(413)%20662-5542" target="_blank"><span style="color:blue">413.662.5542</span></a>
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<span style="color:#1f497d">Twitter: <a href="https://twitter.com/elalibrarian" target="_blank">
<span style="color:blue">@elalibrarian</span></a><u></u><u></u></span></p>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><p>Vickie L. Kline <a href="mailto:vkline@ycp.edu" target="_blank">vkline@ycp.edu</a><br>Systems Librarian Phone: 717-815-1459<br>Associate Professor FAX: 717-849-1608 </p>
<p>Library and Technology Services<br><span style="font-size:12.8px">York College of PA<br></span><span style="font-size:12.8px">York, PA 17403-3651</span></p>
<p>"If we knew what it was we were doing, it would<br>not be called research, would it?"</p>
<p> -Albert Einstein<br></p></div></div></div>
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