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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">There is currently no way to get FT requests per database from COUNTER 4 for multi-database platforms like ProQuest, EBSCO, Gale, etc.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">In COUNTER 4, the closest you can come to measuring FT per database is Result Clicks or Record Views from DB1 report.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Athena
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Athena Hoeppner<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">athena@ucf.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">eResources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">UCF, Orlando FL, 32016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
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<p class="MsoNormal" style="margin-left:.5in"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Lawless, Jane<br>
<b>Sent:</b> Tuesday, June 27, 2017 4:22 PM<br>
<b>To:</b> Bhatt, Anjana <abhatt@fgcu.edu>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] usage data<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Hi, which Counter report (if any) do you use for
<i>full text requests by database</i>? That’s the statistic our liaisons, who review these stats for renewal decisions, ask for most. We can find this statistic through custom reports in some databases, but not all.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Jane<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Jane Lawless, MLS, BA<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Associate Professor<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Electronic Resources and Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Levin Library<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Curry College<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">1071 Blue Hill Avenue<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Milton MA 02186<br>
<a href="mailto:jlawless@curry.edu">jlawless@curry.edu</a> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">(617) 333 – 2245
<o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Bhatt, Anjana<br>
<b>Sent:</b> Tuesday, June 27, 2017 4:08 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] usage data<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Ditto>..what Athena said. We store all the COUNTER usage data on a share drive and from this data we create a comprehensive spreadsheet. We provide three years data with cost comparison
and renewal dates/decisions columns. Our spreadsheet has following columns:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:617.05pt;margin-left:35.35pt;border-collapse:collapse">
<tbody>
<tr style="height:73.5pt">
<td width="72" valign="bottom" style="width:53.65pt;border:solid windowtext 1.0pt;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">publisher<o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">negotiated by<o:p></o:p></span></b></p>
</td>
<td width="41" valign="bottom" style="width:31.0pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">Title<o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">Material Type<o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">Fundcode <o:p></o:p></span></b></p>
</td>
<td width="50" valign="bottom" style="width:37.3pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">usage type<o:p></o:p></span></b></p>
</td>
<td width="50" valign="bottom" style="width:37.3pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">usage 2013<o:p></o:p></span></b></p>
</td>
<td width="50" valign="bottom" style="width:37.3pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">usage 2014<o:p></o:p></span></b></p>
</td>
<td width="50" valign="bottom" style="width:37.3pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">usage 2015<o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">Cost FY14 <o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black"> Cost FY15 <o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black"> Cost FY16 <o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black"> est FY17 <o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black"> avg cost/use FY16 <o:p></o:p></span></b></p>
</td>
<td width="67" valign="bottom" style="width:50.35pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">Renewal Dates<o:p></o:p></span></b></p>
</td>
<td width="80" valign="bottom" style="width:60.05pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">Comments<o:p></o:p></span></b></p>
</td>
<td width="33" valign="bottom" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">mono funds?<o:p></o:p></span></b></p>
</td>
<td width="33" valign="top" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black">new FY16? <o:p></o:p></span></b></p>
</td>
<td width="33" valign="top" style="width:24.8pt;border:solid windowtext 1.0pt;border-left:none;background:#8DB4E2;padding:0in 5.4pt 0in 5.4pt;mso-rotate:-90;height:73.5pt">
<p class="MsoNormal"><b><span style="color:black"> Renew?? <o:p></o:p></span></b></p>
</td>
</tr>
</tbody>
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<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Thanks & Regards.<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:green">Anjana H. Bhatt<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:green">MSIRM, MLIS, MA (English)</span></i></b><b><span style="font-size:14.0pt;font-family:"Lucida Handwriting";color:green">
</span></b><span style="color:#1F497D"> <br>
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">University Librarian (Electronic Resources)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Library Services, Office Location: Library West 225L<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Florida Gulf Coast University<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">10501 FGCU, Blvd. S., Fort Myers, FL 33965<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Phone:
<a href="tel:239-590-7634" target="_blank"><span style="color:#1F497D">239-590-7634</span></a>, Fax:
<a href="tel:239-590-7609" target="_blank"><span style="color:#1F497D">239-590-7609</span></a>, E-mail:
<a href="mailto:abhatt@fgcu.edu" target="_blank"><span style="color:#1F497D">abhatt@fgcu.edu</span></a></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><br>
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="http://library.fgcu.edu/FAC/abhatt/bhatt.htm"><span style="color:blue">http://library.fgcu.edu/FAC/abhatt/bhatt.htm</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Inspiring those who inspire others…that’s the FGCU Effect.<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="margin-left:.5in"><i><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i><span style="font-size:12.0pt;color:black">Florida has a very broad public records law. As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure
to the public and the media, upon request, unless otherwise exempt. Under Florida law, e-mail addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.
Instead, contact this office by phone or in writing.</span></i><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><i><span style="font-size:10.0pt;color:red">“</span></i></b><b><i><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:red;background:white">Life is worship, if you are mindful”.</span></i></b><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p> </o:p></span></b></p>
</div>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Athena Hoeppner<br>
<b>Sent:</b> Tuesday, June 27, 2017 4:01 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] usage data<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">We do basically the same at UCF. All COUNTER stats are saved folders (one per vendor) on a shared drive. Stats are compiled into annual
and fiscal year reports by placing the data into excel with a tab for each COUNTER report type.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Athena
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:1.0in"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> Monday, June 26, 2017 11:10 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] usage data<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in">I save usage statistics to a shared drive. We don’t have any specialized software and never got SUSHI to work with our ILS.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in">Specifically, at least for vendors where the stats aren’t reported oddly and are not complex, I create a new tab on a spreadsheet and save a complete year. Incomplete years are noted as such on the tab.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in">Tutt Library, Colorado College<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><a href="mailto:diane.westerfield@coloradocollege.edu"><span style="color:blue">diane.westerfield@coloradocollege.edu</span></a><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in">(719) 389-6661<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Tiffanie Wick<br>
<b>Sent:</b> Friday, June 23, 2017 5:05 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] usage data<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in">Hello, all.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in">Quick question, if you don’t mind. Do you store database and journal usage reports or do you just keep a record of specific statistics? Or both? Or some other workflow?<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in">Thanks!<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-family:"Arial",sans-serif"><img border="0" width="291" height="69" id="Picture_x0020_1" src="cid:image001.png@01D2F012.037284C0" alt="signature"><span style="color:#1F3864"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-family:"Franklin Gothic Book",sans-serif;color:#C00000"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-family:"Franklin Gothic Book",sans-serif;color:#E00034">Tiffanie Wick<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-family:"Franklin Gothic Book",sans-serif">Electronic Resources & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-family:"Franklin Gothic Book",sans-serif">Western State Colorado University<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-family:"Franklin Gothic Book",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-family:"Franklin Gothic Book",sans-serif">970.943.2477
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#E00034"><a href="http://western.edu/"><span style="color:#E00034;text-decoration:none">western.edu</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#E00034"><a href="mailto:twick@western.edu"><span style="color:#E00034;text-decoration:none">twick@western.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#A6A6A6"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#A6A6A6">Learner*Responsibility*Input*Relator*Restorative<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
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