<div dir="ltr">Today we started having problems with Alexander Street video collections.<div><br></div><div>When we use our normal route to access the videos, we receive messages that say "Sample Only". It seems we appear as only being set up for trials of 3 nursing-related collections (which we didn't set up). Our links all appear to be redirected to URLs with /preview/ in them.</div><div><br></div><div>Is anyone else experiencing issues?</div><div><br></div><div>I am still able to login to our admin area and see our correct holdings.</div><div><div><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,74,152);font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Lisa Wallis, </span><span style="font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">e</span><span style="font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">Resources & Systems Librarian / Associate Professor</span><span style="font-size:12px;font-family:Arial;color:rgb(0,74,152);font-weight:bold;vertical-align:baseline;white-space:pre-wrap"> </span></p><br><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,74,152);font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Ronald Williams Library</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12px;font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">Northeastern Illinois University</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12px;font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">5500 North St. Louis Avenue, Chicago, IL 60625</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12px;font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">Phone: (773) 442-4571</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><br></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,74,152);font-weight:bold;vertical-align:baseline;white-space:pre-wrap"><a href="http://www.neiu.edu" target="_blank">www.neiu.edu</a></span></p><br><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="text-decoration:underline;font-family:Arial;color:rgb(17,85,204);font-weight:bold;vertical-align:baseline;white-space:pre-wrap"><a href="http://www.neiu.edu/" style="text-decoration:none" target="_blank"><img src="https://lh4.googleusercontent.com/iH2hsLGoyQ2ue5SLH-K-jCRDrrEbXhr-nbyy4R3dCnYACRrv8uuLVy90419uQh2veLWgPRhEZ5celpSgEpjffJbovXNkllJkabpGeRwl-e9h2ELY3xrIv7TZJbONr78O" style="border:none" width="210px;" height="36px;"></a></span></p><div><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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