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<p><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif;color:#222222">**Please forgive cross posting**</span></p>
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<p><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif;color:#222222"><span style="color: rgb(255, 0, 0); font-family: Arial, sans-serif; font-size: 16px;"><i>Direct ALL questions to Jennifer Cross, Web Services Manager at jcross@ala.org.</i></span><br>
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<p><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif;color:#222222">The Reference and User Services Association (RUSA) is pleased to announce summer 2017 online learning opportunities:<o:p></o:p></span></p>
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<strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif">June</span></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span>
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<strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif">"<a href="http://www.ala.org/rusa/onlinece/social-media-assessment" target="_blank" style="color: blue; text-decoration: underline;">Social Media Assessment for Information Literacy
Instructors</a>" Webinar - 6/15/17 </span></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><br>
This webinar presents a step-by-step path to effective planning and assessment, and stresses the importance of assessment in successful class instruction.<o:p></o:p></span></li></ul>
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<strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif">July</span></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span>
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<strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><a href="http://www.ala.org/rusa/onlinece/serving-those-who-served" target="_blank" style="color: blue; text-decoration: underline;">"Serving those who served: Working with the Veteran
and Military Communities"</a> Webinar - 7/13/17 </span></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><br>
In this webinar, two librarians who are also military veterans themselves will help librarians get started working with veteran and military-affiliated patrons by sharing some crucial background information about the veteran and military communities, including
common pitfalls and FAQs. They will also share ideas, strategies, and success stories related to library outreach and programming for the veteran and military communities in both public and academic libraries.<o:p></o:p></span></li><li style="color: rgb(34, 34, 34); margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif">"<a href="http://www.ala.org/rusa/onlinece/google-drivers-manual" target="_blank" style="color: blue; text-decoration: underline;">The Google Driver's Manual</a>" Webinar - 7/21/17</span></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><br>
Google Drive is a great option for librarians to share with their patrons. Learn all the tricks Google Drive can do for you and your patrons (and maybe even your library).<o:p></o:p></span></li><li style="color: rgb(34, 34, 34); margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><a href="http://www.ala.org/rusa/successful-outreach-and-marketing-any-library" target="_blank" style="color: blue; text-decoration: underline;">"Successful Outreach and Marketing
for any Library"</a> <span>eCourse</span> - 7/31/17</span></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><br>
Do you want to improve your libraries outreach and marketing activities? Do you want to attract new patrons and reach out to underserved communities? Over the course of six weeks, participants will learn how to assess marketing needs, expand the reach of outreach
activities, integrate free and low-cost tools into their outreach activities, and develop an outreach and marketing plan for the library of their choice.<o:p></o:p></span></li></ul>
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<strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif">August</span></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span>
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<strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><a href="http://www.ala.org/rusa/onlinece/not-a-robot" target="_blank" style="color: blue; text-decoration: underline;">"I am Not A Robot: Using Emotional Intelligence to Humanize
Virtual Reference"</a> Webinar - 8/24/17</span></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif"><br>
This webinar will assert that improving emotional intelligence will improve our overall virtual communication. This webinar will provide librarians and staff with an emotional intelligence toolkit to improve their virtual reference experience as well as provide
tips for implementing a training program that incorporates emotional intelligence principles.<o:p></o:p></span></li></ul>
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<strong><u><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif;color:#222222">About RUSA</span></u></strong><span style="mso-bidi-font-size:9.0pt;font-family:"Arial",sans-serif;color:#222222"><br>
The <a href="http://www.rusaupdate.org/" style="color: blue; text-decoration: underline;">Reference and User Services Association</a> (RUSA), a division of the American Library Association, offers multiple online professional development opportunities year
round that are open to the public. Whether you want to acquire new skills or sharpen your current skills, RUSA's online courses and webinars offer convenient and flexible learning opportunities on both basic and advance topics. Basic topics may include the
reference interview and readers' advisory to name a few. For advanced topics we dive into specialty areas such as business reference, genealogy and topics related to prison libraries among others. RUSA members qualify for discounted registration rates including
discounts on group registrations. RUSA represents librarians and library staff in the fields of reference, specialized reference, collection development, readers' advisory and resource sharing. RUSA is the foremost organization of reference and information
professionals who make the connections between people and the information sources, services and collection materials they need.</span></p>
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