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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We are getting this error message from ProQuest products.<span style="color:#1F497D"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i>search.proquest.com</i></b><b><i> is currently experiencing connectivity issues due to an
<a href="https://status.aws.amazon.com/">Amazon Web Services outage</a>. ProQuest is in direct communication with Amazon in hopes to resolve this as soon as possible. There is no current ETA.<o:p></o:p></i></b></p>
<p class="MsoNormal"><b><i><o:p> </o:p></i></b></p>
<p class="MsoNormal">Susan Prefontaine<o:p></o:p></p>
<p class="MsoNormal">Coordinator, Continuing Electronic Resources<o:p></o:p></p>
<p class="MsoNormal">e-Resources Team<o:p></o:p></p>
<p class="MsoNormal">University Libraries<o:p></o:p></p>
<p class="MsoNormal">University at Buffalo/SUNY<o:p></o:p></p>
<p class="MsoNormal">134 Lockwood Library Building<o:p></o:p></p>
<p class="MsoNormal">Buffalo, NY 14260-2210<o:p></o:p></p>
<p class="MsoNormal">716-645-8581<o:p></o:p></p>
<p class="MsoNormal">716-645-5955 fax<o:p></o:p></p>
<p class="MsoNormal">sprefont@buffalo.edu<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Beth M. Johns<br>
<b>Sent:</b> Tuesday, February 28, 2017 2:42 PM<br>
<b>To:</b> Egan,Noelle; 'eril-l@lists.eril-l.org'<br>
<b>Subject:</b> Re: [Eril-l] Proquest down?<o:p></o:p></span></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">Yes, I chatted with support about 30 minutes ago. They are down. They say it is not related to AWS.<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Beth M. Johns, MLIS<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">E-Resources Librarian<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Saginaw Valley State University<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Melvin J. Zahnow Library<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Egan,Noelle <<a href="mailto:nme26@drexel.edu">nme26@drexel.edu</a>><br>
<b>Sent:</b> Tuesday, February 28, 2017 2:40 PM<br>
<b>To:</b> 'eril-l@lists.eril-l.org'<br>
<b>Subject:</b> [Eril-l] Proquest down?</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
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<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Are others experiencing an unexpected Proquest database outage?</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks, Noelle</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003377">-------------------------------------------------------------------</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003377">Noelle Egan<br>
</span></b><i><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">eResources & Acquisitions Librarian</span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Drexel University Libraries<i> </i></span><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
</span></i></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003377">Drexel University<br>
</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">3300 Market Street<br>
W. W. Hagerty Library<br>
Philadelphia, PA 19104<br>
Tel: 215.895.2752 | Fax: 215.895.2070<br>
<a href="http://www.library.drexel.edu/">drexel.edu/library</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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