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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Yes, I have almost the same response:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thank you for speaking with me on the phone. Apologies again for the inconvenience. As discussed, Amazon Web Services is currently experiencing problems on their end. Since
we use their services, search.proquest.com is currently no accessible. I will let you know about any updates I receive.<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jackie<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#385623">Jacqueline Cato<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#385623">Information Resources Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#385623">Ontario Council of University Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Christina Sinkler-Miller<br>
<b>Sent:</b> Tuesday, February 28, 2017 2:45 PM<br>
<b>To:</b> Beth M. Johns <bmjohns@svsu.edu><br>
<b>Cc:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Proquest down?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We, at Carleton, are getting the following message when trying to access our Proquest Databases:<br>
<b><a href="http://search.proquest.com">search.proquest.com</a></b> is currently experiencing connectivity issues due to an
<a href="https://status.aws.amazon.com/">Amazon Web Services outage</a>. ProQuest is in direct communication with Amazon in hopes to resolve this as soon as possible. There is no current ETA.<o:p></o:p></p>
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<p class="MsoNormal">On Tue, Feb 28, 2017 at 1:41 PM, Beth M. Johns <<a href="mailto:bmjohns@svsu.edu" target="_blank">bmjohns@svsu.edu</a>> wrote:<o:p></o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">Yes, I chatted with support about 30 minutes ago. They are down. They say it is not related to AWS.<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Beth M. Johns, MLIS<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">E-Resources Librarian<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Saginaw Valley State University<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Melvin J. Zahnow Library<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Egan,Noelle <<a href="mailto:nme26@drexel.edu" target="_blank">nme26@drexel.edu</a>><br>
<b>Sent:</b> Tuesday, February 28, 2017 2:40 PM<br>
<b>To:</b> '<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>'<br>
<b>Subject:</b> [Eril-l] Proquest down?</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Are others experiencing an unexpected Proquest database outage?</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks, Noelle</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003377">-------------------------------------------------------------------</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003377">Noelle Egan<br>
</span></b><i><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">eResources & Acquisitions Librarian</span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Drexel University Libraries<i> </i></span><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
</span></i></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003377">Drexel University<br>
</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">3300 Market Street<br>
W. W. Hagerty Library<br>
Philadelphia, PA 19104<br>
Tel: <a href="tel:(215)%20895-2752" target="_blank">215.895.2752</a> | Fax: <a href="tel:(215)%20895-2070" target="_blank">
215.895.2070</a><br>
<a href="http://www.library.drexel.edu/" target="_blank">drexel.edu/library</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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_______________________________________________<br>
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<a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#888888">Christina Sinkler-Miller<br>
E-Resources & Serials Librarian<br>
Laurence McKinley Gould Library<br>
Carleton College<br>
One North College Street<br>
Northfield, MN 55057<br>
<a href="mailto:csmiller@carleton.edu" target="_blank">csmiller@carleton.edu</a><br>
<a href="tel:507-222-4258" target="_blank"><span style="color:#888888">507-222-4268</span></a></span><o:p></o:p></p>
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