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<p class="MsoNormal"><span style="font-family:"Georgia","serif";color:#4F6228">Besides the proxy stanza update, many users in the Summon listserv are reporting issues with accessing articles through 360 link (SD-009 error). They’re recommending opening a support
case with Ex Libris.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia","serif";color:#4F6228"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Helvetica","sans-serif";color:#4F6228"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#4F6228">Louise Kidder</span></b><span style="font-size:8.0pt;font-family:"Helvetica 55 Roman";color:#4F6228"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">Discovery Services Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">Moody Medical Library/Academic Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">University of Texas Medical Branch<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">301 University Blvd., Galveston, TX 77555-1035<o:p></o:p></span></p>
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</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">409.772.8741</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#4F6228">F</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">409.762.9782</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265"><o:p></o:p></span></p>
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</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#EA2839"><a href="mailto:tlkidder@utmb.edu">tlkidder@utmb.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Sibley, Jean J<br>
<b>Sent:</b> Tuesday, February 07, 2017 12:37 PM<br>
<b>To:</b> Rais, Shirley (LLU); 'eril-l@lists.eril-l.org'<br>
<b>Subject:</b> Re: [Eril-l] problems with ScienceDirect: proxy and with 360Link<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hi Shirley, ScienceDirect and Scopus changed their database stanzas for EZProxy on January 26<sup>th</sup> 2017. You can access the new stanzas to put in your config file from the link below. This solved our
problem! – Thanks, Jean<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.oclc.org/support/services/ezproxy/documentation/db/clcd.en.html">https://www.oclc.org/support/services/ezproxy/documentation/db/clcd.en.html</a><span style="font-size:10.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#00B050">Jean Sibley<u><o:p></o:p></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#00B050">Serials & Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#00B050">Earl Gregg Swem Library | The College of William and Mary<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#00B050">P: 757.221.3103 | E:
<a href="mailto:bjsibley@wm.edu">bjsibley@wm.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Rais, Shirley (LLU)<br>
<b>Sent:</b> Tuesday, February 07, 2017 1:32 PM<br>
<b>To:</b> 'eril-l@lists.eril-l.org'<br>
<b>Subject:</b> [Eril-l] problems with ScienceDirect: proxy and with 360Link<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">All of a sudden we are having 2 problems with ScienceDirect: It won’t work with our proxy server from off-campus (we use WAM) and we keep getting error messages with our link resolver (360Link) when we click on a link to an article.
I thought I saw something on this listserv or another about ScienceDirect also having problems with EZ Proxy, but I don’t remember where.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is anyone else having problems with ScienceDirect either with WAM or EZ Prozy or your link resolver whether 360Link or another?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:palatino;color:#901C3B">Shirley Rais, MLS —<i> Chair, Resource Management & Acquisitions Dept.<o:p></o:p></i></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:palatino;color:#970031">LOMA LINDA UNIVERSITY | University Libraries<br>
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