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<p class="MsoNormal">Are others experiencing problems accessing their off-campus resources when using the Firefox browser? We have had scads of trouble since last spring and summer accessing our e-resources when users access them using Firefox. Most frequently
they’re getting errors that look like authentication errors, where it looks like the site doesn’t get to our proxy (III WAM), but sometimes it just looks like we don’t have access. Most of this has been happening with ProQuest resources, but we’ve experienced
it with others as well. They generally get in with another browser.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you’ve experienced this issue and have solved it, will you share what you did? Since users are using their own devices/computers off-campus, there doesn’t seem to be much our IS department can do to solve this.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Leslie<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">Leslie D. Burke<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">Collection Development & Digital Integration Librarian, Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">Kalamazoo College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">1200 Academy St<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">Kalamazoo, MI 49006<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">p 269.337.7144<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">f 269.337.7395<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D"><a href="mailto:Leslie.Burke@kzoo.edu"><span style="color:blue">Leslie.Burke@kzoo.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><a name="webProfileURL"><span style="color:#1F497D">LinkedIn:
</span></a><a href="http://www.linkedin.com/in/leslieburke/" title="View public profile"><span style="color:blue">www.linkedin.com/in/leslieburke/</span></a><span style="font-family:"Arial","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">Twitter: librarygal2go<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D"><img border="0" width="20" height="20" id="Picture_x0020_1" src="cid:image001.png@01D26806.252C04E0" alt="FB icon"> “Like” K’s Library on Facebook:
<a href="https://www.facebook.com/kalamazoocollegelibrary"><span style="color:blue">https://www.facebook.com/kalamazoocollegelibrary</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#E36C0A">More in Four. More in a Lifetime.<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
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