<div dir="ltr">Hi Amy,<div>Yes! And I submitted a case, getting a Richard Castledine at <a href="mailto:refworks.support@proquest.com">refworks.support@proquest.com</a> back in November .... I gave tons of details, examples, sent screen shots, had set up an account for myself and told him he was free to access it for testing purposes, etc etc. </div><div>He asked for more (!) info etc, which I sent, and since then nothing more.</div><div><br></div><div>So I hope you get somewhere.</div><div><br></div><div>This was the case:<span style="font-family:arial;font-size:13.3333px"> 02229824 : New RefWorks converts year in citations on export via OpenURL [ ]</span></div><div><span style="font-family:arial;font-size:13.3333px">if you want to refer to it as a further example of someone experiencing the same thing</span></div><div><span style="font-family:arial;font-size:13.3333px"><br></span></div><div><span style="font-family:arial;font-size:13.3333px">Also, the OpenURL does not have a sid. The old RefWorks does, but not the new. (We use SFX)</span></div><div><span style="font-family:arial;font-size:13.3333px"><br></span></div><div><span style="font-family:arial;font-size:13.3333px">The first case we had reported to us was from October 31st.</span></div><div><span style="font-family:arial;font-size:13.3333px"><br></span></div><div><span style="font-family:arial;font-size:13.3333px">Good luck!</span></div><div><span style="font-family:arial;font-size:13.3333px">~ Sara</span></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Dec 14, 2016 at 11:15 AM, Amy Lynn Fry <span dir="ltr"><<a href="mailto:afry@bgsu.edu" target="_blank">afry@bgsu.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">Has anyone else noticed this – in our RefWorks, the openURL link changes the year of every citation to the previous year, so none of the links work to get you back to full text in the databases.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">The citations import into RefWorks correctly, so it’s just something with the openURL link going back out again.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I just put in a support incident but want to know if anyone else has noticed this and maybe when it started happening.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
<p class="MsoNormal">Amy<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Amy Fry<u></u><u></u></p>
<p class="MsoNormal">Associate Professor, E-resources Librarian<u></u><u></u></p>
<p class="MsoNormal">Jerome Library<u></u><u></u></p>
<p class="MsoNormal">Bowling Green, OH 43403<u></u><u></u></p>
<p class="MsoNormal"><a href="mailto:afry@bgsu.edu" target="_blank">afry@bgsu.edu</a><u></u><u></u></p>
<p class="MsoNormal"><i>email is the best way to reach me</i><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature">Sara Colglazier<div>Electronic Resources Management and Discovery Services Librarian<br>Discovery and Access: Discovery Services, Rm. 433</div><div>Library, Information, & Technology Services</div><div>Mount Holyoke College<br>50 College Street</div><div>South Hadley, MA 01075</div><div>T: 413-538-2437<br></div></div>
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