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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’ve seen odd stats on some things where a patron set up an RSS feed for a particular search. It skewed our search stats significantly. Not sure if that could
apply in this situation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sincerely,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Maurine<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><img width="193" height="4" id="Picture_x0020_9" src="cid:image001.png@01D25476.69027AD0" alt="Line.eps"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Helvetica","sans-serif";color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D">Maurine Nichols</span></b><span style="font-size:8.0pt;font-family:"Helvetica 55 Roman";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">Head of Technical Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">Moody Medical Library/Academic Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">University of Texas Medical Branch<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">301 University Blvd., Galveston, TX 77555-1035<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D">P</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">409.772.2394</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D">F</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">409.762.9782</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D">E</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#EA2839"><a href="mailto:manichol@utmb.edu">manichol@utmb.edu</a></span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Helvetica 55 Roman";color:#616265"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#616265"><img border="0" width="154" height="74" id="Picture_x0020_3" src="cid:image002.png@01D25476.69027AD0" alt="UTMB_Health_tag_PMS_rgb.png"></span><span style="font-size:11.0pt;color:#616265"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Melissa Belvadi<br>
<b>Sent:</b> Monday, December 12, 2016 9:45 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] making sense of JR2 turnaway data? esp. T&F?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Hi, all.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">We currently don't have any "Big Deal" package with Taylor & Francis and have only a tiny number (10) of their journals, and so are putting their JR2 reports under the microscope to see if
we can justify a bigger expenditure.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">We're seeing absolutely bizarre anomalies and I'm wondering if anyone else has seen this kind of thing with either this publisher or even any of the others, and have any ideas about it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">We're a small, 4000 FTE most undergraduate university in Atlantic Canada.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">For calendar 2015, T&F claims we had over 100,000 turnaways across about 2,200 titles.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">And the pattern of those is very suspicious on a journal by journal basis. Almost every journal with significant turnaways has 1/3 or of those in a single month or almost all of it in just
two months, sometimes consecutive sometimes not.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">For instance, a journal with very high turnaways (we do NOT have a library science program) is "Serials Review" which shows almost 1,400 turnaways for 2015, of which 993 were recorded in August.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">And this is turnaway data, not use data. Surely if these were human beings, they'd give up after a handful of tries realizing that we don't have that content licensed!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">I'm wondering if this is evidence of hacked accounts, and the vendor doesn't say anything to us because with turnaways, they aren't losing anything. But even the scripted hacks ought to give
up long before they rack up almost 1,000 failed attempts.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">What on earth is going on here?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Thanks for any advice, ideas, pointers, etc.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Melissa Belvadi<o:p></o:p></p>
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<p class="MsoNormal">Collections Librarian<o:p></o:p></p>
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<p class="MsoNormal">University of Prince Edward Island<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:mbelvadi@upei.ca" target="_blank">mbelvadi@upei.ca</a> 902-566-0581<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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