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<p class="MsoNormal"><span style="color:#1F497D">Yes! Though only a couple of times in the last few weeks that I’m aware of. Of course, if one student complains, that means there are 10 others who didn’t say anything…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I searched online to see if it might be a computer problem that was causing it instead of something on ebrary’s end and found some suggestions about clearing the browser caches. I emailed that suggestion to
one of our users, but didn’t hear back about whether or not it helped.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It was late afternoon (Central Time) both times that someone let me know about the problem.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I didn’t contact ebrary about it since I wanted to investigate if it was a problem on our end first, but until you sent this message it had slipped my mind.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">Heather.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Heather Cannon, M.L.I.S.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Technical Services Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Adler University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">17 N. Dearborn St.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chicago, IL 60602<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">hcannon@adler.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Siemon, Heather<br>
<b>Sent:</b> Friday, December 02, 2016 7:50 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] ebrary site slow recently<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have been experiencing slow loading intermittently with ebrary in the last few weeks, sometimes several minutes. So far it has been noted in the afternoon and evening. It is not slow for me now. (Other resources are not slow.)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone else experienced this as well? If so, have you contacted ebrary support and received a response?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal">--heather<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century",serif;color:navy">Heather Siemon<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century",serif;color:navy">Wahlstrom Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century",serif;color:navy">University of Bridgeport<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century",serif;color:navy"><a href="mailto:hsiemon@bridgeport.edu"><span style="color:blue">hsiemon@bridgeport.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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