<div dir="ltr">I did hear back from ProQuest -- it *is* a legit email. Go ahead and click away. Sorry to raise an unnecessary alarm, but better safe than sorry, I guess.<div><br></div><div>"<span style="font-size:11pt;font-family:calibri,sans-serif">This password reset is only for your ProQuest Support Center account and does not impact your ExLibris Support Portal account if you have one.</span></div><span style="font-size:12.8px"> </span><br style="font-size:12.8px"><span style="font-size:12.8px;font-family:calibri,sans-serif"><span style="font-size:11pt">Support and Knowledge services available on the ProQuest Support Center are: </span></span><br style="font-size:12.8px"><span style="font-size:12.8px;font-family:calibri,sans-serif"><span style="font-size:11pt">Ebooks</span></span><br style="font-size:12.8px"><span style="font-size:12.8px;font-family:calibri,sans-serif"><span style="font-size:11pt">Dialog</span></span><br style="font-size:12.8px"><span style="font-size:12.8px;font-family:calibri,sans-serif"><span style="font-size:11pt">RefWorks</span></span><br style="font-size:12.8px"><span style="font-size:12.8px;font-family:calibri,sans-serif"><span style="font-size:11pt">Bowker</span></span><br style="font-size:12.8px"><span style="font-size:12.8px;font-family:calibri,sans-serif"><span style="font-size:11pt">Pivot"</span></span></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Nov 30, 2016 at 1:55 PM, Platkowski, Melissa <span dir="ltr"><<a href="mailto:platkowm@uwgb.edu" target="_blank">platkowm@uwgb.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Even so, that’s a terribly stupid e-mail.  It looks just like any other really well-crafted phish.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">They should know better!<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#c0504d">Melissa Platkowski
<u></u><u></u></span></p>
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Systems Librarian<br>
David A. Cofrin Library <br>
University of Wisconsin-Green Bay <br>
2420 Nicolet Dr. <br>
Green Bay, WI  54311-7001 <br>
P: <a href="tel:%28920%29%20465-2764" value="+19204652764" target="_blank">(920) 465-2764</a></span><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:green">
</span><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1f497d"> <br>
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</span><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#2626d8"><a href="mailto:platkowm@uwgb.edu" target="_blank">platkowm@uwgb.edu</a></span><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1f497d">
<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1f497d"><a href="http://www.uwgb.edu/library" target="_blank">http://www.uwgb.edu/library</a><u></u><u></u></span></p>
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<p class="MsoNormal"><a href="http://www.facebook.com/cofrinlibrary" target="_blank"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;text-decoration:none"><img border="0" width="20" height="20" style="width:.2083in;height:.2083in" id="m_-5178526248907270019Picture_x0020_1" src="cid:image001.png@01D24B11.5BAFF0B0" alt="Facebook"></span></a><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1f497d"> 
</span><a href="http://www.twitter.com/CofrinLibraryGB" target="_blank"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;text-decoration:none"><img border="0" width="20" height="20" style="width:.2083in;height:.2083in" id="m_-5178526248907270019Picture_x0020_2" src="cid:image002.png@01D24B11.5BAFF0B0" alt="Twitter"></span></a><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.<wbr>eril-l.org</a>]
<b>On Behalf Of </b>Wallis, Lisa<br>
<b>Sent:</b> Wednesday, November 30, 2016 10:26 AM<br>
<b>To:</b> Geraldine Rinna <<a href="mailto:geraldine.rinna@wmich.edu" target="_blank">geraldine.rinna@wmich.edu</a>><br>
<b>Cc:</b> <a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] suspected phishing of ProQuest password<u></u><u></u></span></p><div><div class="h5">
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<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks, Geraldine.<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">I'm glad to hear it's probably fine.<u></u><u></u></p>
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<p class="MsoNormal">Lisa<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Wed, Nov 30, 2016 at 10:24 AM, Geraldine Rinna <<a href="mailto:geraldine.rinna@wmich.edu" target="_blank">geraldine.rinna@wmich.edu</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Lisa,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I called them this morning and they confirmed for me that the email I received was legitimate.  Hope
 I didn’t speak to the wrong person!</span><u></u><u></u></p>
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<p class="MsoNormal" style="background:white">
<span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:black">Geri Rinna, MLIS</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Electronic Resources Specialist</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">University Libraries</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Western Michigan University</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Kalamazoo, MI 49008-5353 USA</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Tel:
<a href="tel:269-387-5196" target="_blank">269-387-5196</a> / Fax: <a href="tel:269-387-5193" target="_blank">
269-387-5193</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Personal email:
<a href="mailto:geraldine.rinna@wmich.edu" target="_blank"><span style="color:#0563c1">geraldine.rinna@wmich.edu</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Departmental email:
<a href="mailto:lib-serials@wmich.edu" target="_blank"><span style="color:#0563c1">lib-serials@wmich.edu</span></a> </span><u></u><u></u></p>
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<span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></p>
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<span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">“</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">University Libraries empowers its community to discover, explore, and shape the information universe
 for current and future uses”</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.<wbr>eril-l.org</a>]
<b>On Behalf Of </b>Wallis, Lisa<br>
<b>Sent:</b> Wednesday, November 30, 2016 10:39 AM<br>
<b>To:</b> <a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] suspected phishing of ProQuest password</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Hi, all.<u></u><u></u></p>
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<p class="MsoNormal">I've reported this to ProQuest, and they're looking into it, but I wanted to mention a suspicious email I received yesterday at our eResources admin address. Just an FYI -- don't
 click if you got it, too! Note the password reset link goes to a <a href="http://force.com" target="_blank">
force.com</a> URL.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">The subject line was "ProQuest Portal User Password Change"<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"><i><span style="font-size:9.5pt">We are reaching out to inform you about a matter regarding your ProQuest Support Center portal user account.<br>
<br>
Due to an unexpected application error on our end, your account was inadvertently deactivated. Rest assured, none of your account information, including your support cases was compromised or lost.<br>
<br>
The application error has been corrected and your ProQuest Support Center portal user account is once again active.<br>
<br>
However, at ProQuest we take security and privacy very seriously. With reactivating your ProQuest Support Center portal user account, we are requesting you to reset your password.<br>
<br>
To reset your password, please click on the link below:<br>
</span><a href="https://proquestsupport.force" target="_blank">https://proquestsupport.force</a>.<wbr>com/portal/login?c=1iLnN...
<b>[it goes on and on -- removed here so no one accidentally clicks it!]</b></i><i><span style="font-size:9.5pt"><br>
<br>
Please let us know if you have any problems logging in, or if you have any additional questions by clicking the link below to to access customer support.<br>
<br>
</span><a href="http://support.proquest.com/" target="_blank">http://support.proquest.com/</a>pr<wbr>oquest/apex/<wbr>contactussubmitcase?l=en_US&p=<wbr>Support%20Center&c=<wbr>Authentication</i><u></u><u></u></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004a98">Lisa Wallis,
</span></b><span style="font-family:"Arial",sans-serif;color:#004a98">eResources & Systems Librarian / Associate Professor</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004a98">
</span></b><u></u><u></u></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004a98">Ronald Williams Library</span></b><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004a98">Northeastern Illinois University</span><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004a98">5500 North St. Louis Avenue, Chicago, IL 60625</span><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004a98">Phone:
<a href="tel:%28773%29%20442-4571" target="_blank">(773) 442-4571</a></span><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"> <u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004a98"><a href="http://www.neiu.edu" target="_blank">www.neiu.edu</a></span></b><u></u><u></u></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><u><span style="font-family:"Arial",sans-serif;color:#1155cc"><a href="http://www.neiu.edu/" target="_blank"><span style="text-decoration:none"><img border="0" id="m_-5178526248907270019m_-2540841511571268064_x005f_x0000_i1025" src="https://lh4.googleusercontent.com/iH2hsLGoyQ2ue5SLH-K-jCRDrrEbXhr-nbyy4R3dCnYACRrv8uuLVy90419uQh2veLWgPRhEZ5celpSgEpjffJbovXNkllJkabpGeRwl-e9h2ELY3xrIv7TZJbONr78O"></span></a></span></u></b><u></u><u></u></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004a98">Lisa Wallis,
</span></b><span style="font-family:"Arial",sans-serif;color:#004a98">eResources & Systems Librarian / Associate Professor</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004a98">
</span></b><u></u><u></u></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004a98">Ronald Williams Library</span></b><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004a98">Northeastern Illinois University</span><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004a98">5500 North St. Louis Avenue, Chicago, IL 60625</span><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004a98">Phone: <a href="tel:%28773%29%20442-4571" value="+17734424571" target="_blank">(773) 442-4571</a></span><u></u><u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><u></u> <u></u></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004a98"><a href="http://www.neiu.edu" target="_blank">www.neiu.edu</a></span></b><u></u><u></u></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><u><span style="font-family:"Arial",sans-serif;color:#1155cc"><a href="http://www.neiu.edu/" target="_blank"><span style="text-decoration:none"><img border="0" id="m_-5178526248907270019_x0000_i1026" src="https://lh4.googleusercontent.com/iH2hsLGoyQ2ue5SLH-K-jCRDrrEbXhr-nbyy4R3dCnYACRrv8uuLVy90419uQh2veLWgPRhEZ5celpSgEpjffJbovXNkllJkabpGeRwl-e9h2ELY3xrIv7TZJbONr78O"></span></a></span></u></b><u></u><u></u></p>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,74,152);font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Lisa Wallis, </span><span style="font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">e</span><span style="font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">Resources & Systems Librarian / Associate Professor</span><span style="font-size:12px;font-family:Arial;color:rgb(0,74,152);font-weight:bold;vertical-align:baseline;white-space:pre-wrap"> </span></p><br><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,74,152);font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Ronald Williams Library</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12px;font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">Northeastern Illinois University</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12px;font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">5500 North St. Louis Avenue, Chicago, IL 60625</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12px;font-family:Arial;color:rgb(0,74,152);vertical-align:baseline;white-space:pre-wrap">Phone: (773) 442-4571</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><br></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,74,152);font-weight:bold;vertical-align:baseline;white-space:pre-wrap"><a href="http://www.neiu.edu" target="_blank">www.neiu.edu</a></span></p><br><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="text-decoration:underline;font-family:Arial;color:rgb(17,85,204);font-weight:bold;vertical-align:baseline;white-space:pre-wrap"><a href="http://www.neiu.edu/" style="text-decoration:none" target="_blank"><img src="https://lh4.googleusercontent.com/iH2hsLGoyQ2ue5SLH-K-jCRDrrEbXhr-nbyy4R3dCnYACRrv8uuLVy90419uQh2veLWgPRhEZ5celpSgEpjffJbovXNkllJkabpGeRwl-e9h2ELY3xrIv7TZJbONr78O" width="210px;" height="36px;" style="border:none"></a></span></p><div><br></div></span></div></div></div></div></div></div>
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