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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Even so, that’s a terribly stupid e-mail. It looks just like any other really well-crafted phish.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">They should know better!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#C0504D">Melissa Platkowski
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#C0504D"><br>
Systems Librarian<br>
David A. Cofrin Library <br>
University of Wisconsin-Green Bay <br>
2420 Nicolet Dr. <br>
Green Bay, WI 54311-7001 <br>
P: (920) 465-2764</span><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:green">
</span><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1F497D"> <br>
<br>
</span><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#2626D8"><a href="mailto:platkowm@uwgb.edu">platkowm@uwgb.edu</a></span><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1F497D"><a href="http://www.uwgb.edu/library">http://www.uwgb.edu/library</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/cofrinlibrary"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;text-decoration:none"><img border="0" width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_1" src="cid:image001.png@01D24B11.5BAFF0B0" alt="Facebook"></span></a><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1F497D">
</span><a href="http://www.twitter.com/CofrinLibraryGB"><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;text-decoration:none"><img border="0" width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_2" src="cid:image002.png@01D24B11.5BAFF0B0" alt="Twitter"></span></a><span style="font-size:11.0pt;font-family:"Maiandra GD",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Wallis, Lisa<br>
<b>Sent:</b> Wednesday, November 30, 2016 10:26 AM<br>
<b>To:</b> Geraldine Rinna <geraldine.rinna@wmich.edu><br>
<b>Cc:</b> Eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] suspected phishing of ProQuest password<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks, Geraldine.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">I'm glad to hear it's probably fine.<o:p></o:p></p>
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<p class="MsoNormal">Lisa<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Nov 30, 2016 at 10:24 AM, Geraldine Rinna <<a href="mailto:geraldine.rinna@wmich.edu" target="_blank">geraldine.rinna@wmich.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Lisa,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I called them this morning and they confirmed for me that the email I received was legitimate. Hope
I didn’t speak to the wrong person!</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:black">Geri Rinna, MLIS</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Electronic Resources Specialist</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">University Libraries</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Western Michigan University</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Kalamazoo, MI 49008-5353 USA</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Tel:
<a href="tel:269-387-5196" target="_blank">269-387-5196</a> / Fax: <a href="tel:269-387-5193" target="_blank">
269-387-5193</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Personal email:
<a href="mailto:geraldine.rinna@wmich.edu" target="_blank"><span style="color:#0563C1">geraldine.rinna@wmich.edu</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Departmental email:
<a href="mailto:lib-serials@wmich.edu" target="_blank"><span style="color:#0563C1">lib-serials@wmich.edu</span></a> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">“</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">University Libraries empowers its community to discover, explore, and shape the information universe
for current and future uses”</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Wallis, Lisa<br>
<b>Sent:</b> Wednesday, November 30, 2016 10:39 AM<br>
<b>To:</b> <a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] suspected phishing of ProQuest password</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi, all.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I've reported this to ProQuest, and they're looking into it, but I wanted to mention a suspicious email I received yesterday at our eResources admin address. Just an FYI -- don't
click if you got it, too! Note the password reset link goes to a <a href="http://force.com" target="_blank">
force.com</a> URL.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The subject line was "ProQuest Portal User Password Change"<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:9.5pt">We are reaching out to inform you about a matter regarding your ProQuest Support Center portal user account.<br>
<br>
Due to an unexpected application error on our end, your account was inadvertently deactivated. Rest assured, none of your account information, including your support cases was compromised or lost.<br>
<br>
The application error has been corrected and your ProQuest Support Center portal user account is once again active.<br>
<br>
However, at ProQuest we take security and privacy very seriously. With reactivating your ProQuest Support Center portal user account, we are requesting you to reset your password.<br>
<br>
To reset your password, please click on the link below:<br>
</span><a href="https://proquestsupport.force" target="_blank">https://proquestsupport.force</a>.com/portal/login?c=1iLnN...
<b>[it goes on and on -- removed here so no one accidentally clicks it!]</b></i><i><span style="font-size:9.5pt"><br>
<br>
Please let us know if you have any problems logging in, or if you have any additional questions by clicking the link below to to access customer support.<br>
<br>
</span><a href="http://support.proquest.com/" target="_blank">http://support.proquest.com/</a>proquest/apex/contactussubmitcase?l=en_US&p=Support%20Center&c=Authentication</i><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98">Lisa Wallis,
</span></b><span style="font-family:"Arial",sans-serif;color:#004A98">eResources & Systems Librarian / Associate Professor</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">
</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98">Ronald Williams Library</span></b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">Northeastern Illinois University</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">5500 North St. Louis Avenue, Chicago, IL 60625</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">Phone:
<a href="tel:%28773%29%20442-4571" target="_blank">(773) 442-4571</a></span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98"><a href="http://www.neiu.edu" target="_blank">www.neiu.edu</a></span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><u><span style="font-family:"Arial",sans-serif;color:#1155CC"><a href="http://www.neiu.edu/" target="_blank"><span style="text-decoration:none"><img border="0" id="m_-2540841511571268064_x005f_x0000_i1025" src="https://lh4.googleusercontent.com/iH2hsLGoyQ2ue5SLH-K-jCRDrrEbXhr-nbyy4R3dCnYACRrv8uuLVy90419uQh2veLWgPRhEZ5celpSgEpjffJbovXNkllJkabpGeRwl-e9h2ELY3xrIv7TZJbONr78O"></span></a></span></u></b><o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98">Lisa Wallis,
</span></b><span style="font-family:"Arial",sans-serif;color:#004A98">eResources & Systems Librarian / Associate Professor</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">
</span></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98">Ronald Williams Library</span></b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">Northeastern Illinois University</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">5500 North St. Louis Avenue, Chicago, IL 60625</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">Phone: (773) 442-4571</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98"><a href="http://www.neiu.edu" target="_blank">www.neiu.edu</a></span></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><u><span style="font-family:"Arial",sans-serif;color:#1155CC"><a href="http://www.neiu.edu/" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1026" src="https://lh4.googleusercontent.com/iH2hsLGoyQ2ue5SLH-K-jCRDrrEbXhr-nbyy4R3dCnYACRrv8uuLVy90419uQh2veLWgPRhEZ5celpSgEpjffJbovXNkllJkabpGeRwl-e9h2ELY3xrIv7TZJbONr78O"></span></a></span></u></b><o:p></o:p></p>
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