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<p class="MsoNormal">Apologies for any duplication.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center">THE UNIVERSITY OF IOWA LIBRARIES<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center">IOWA CITY, IOWA<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center">Position Vacancy<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><o:p> </o:p></b></p>
<p class="MsoNormal" align="center" style="text-align:center;page-break-after:avoid">
<b>Head, Acquisitions <o:p></o:p></b></p>
<p class="MsoNormal" align="center" style="text-align:center;page-break-after:avoid">
Specialist/Expert Librarian (PLB2-4A/PLB3-5A)<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center;page-break-after:avoid">
<o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-bottom-alt:auto"><b><u>Position Description</u></b>: The University of Iowa Libraries seeks an experienced, self-motivated, and transformative leader to guide the acquisitions functions for the University of Iowa Libraries.
The librarian will formulate and execute strategic initiatives for the Acquisitions Department to manage a diverse portfolio of services. The University of Iowa Libraries has significant investments in journal packages, approval plans, e-books, and a DDA program.
Reporting to the Associate University Librarian (AUL) for Collections, the Head of Acquisitions provides leadership for all acquisitions activities to ensure excellent customer service and timely access to information resources. The Acquisitions Department
is responsible for the acquisition of print materials including purchasing for special collections, electronic resources, brief record creation, gift processing, and collection assessment projects. The department includes ten merit staff and one librarian.
The unit leaders for monographs, serials, gifts, and electronic resources management report directly to the Head and supervise the staff in their functional areas.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-bottom-alt:auto">Working collaboratively with the AUL for Collections and the Libraries Business Office, the Head will take the lead in creating and managing a collections budget of over $15 million dollars. The Head
will be expected to provide budget projections, reconcile collection expenditures, execute fiscal close, and communicate with selectors to ensure timely expenditure of funds.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-bottom-alt:auto">The University of Iowa Libraries participates in consortial agreements with the Big Ten Academic Alliance and NERL. These consortial partnerships are important and provide access to mission critical resources
to support the University. The Head of Acquisitions ensures that departmental activities support these collaborations and others as they develop.
<o:p></o:p></p>
<p class="MsoNormal"><b><u>The University of Iowa Libraries:</u></b> The University of Iowa Libraries system consists of the Main Library, the Hardin Library for the Health Sciences and a number of branch libraries. The Libraries has more than 5 million volumes
including thousands of electronic resources and coordinates the development and maintenance of the University’s locally-created open access digital resources including the Iowa Digital Library, featuring close to a million digitized texts, images, and audio
and video recordings, as well as Iowa Research Online, our institutional repository. Our Special Collections include over 200,000 rare books, ranging in age from the 15<sup>th</sup> century to newly created artists’ books.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Library systems are built on a mix of open source, locally developed, hosted services, and vended applications primarily from Ex Libris, OCLC, and Microsoft. The University of Iowa is a member of the Big Ten Academic Alliance, ARL, OCLC,
CRL, SPARC, CNI, CLIR, LOCKSS, CLOCKSS, and Portico. The Libraries provides a program of support for professional development activities and its staff members are actively engaged in national cooperative efforts.<span style="background:yellow;mso-highlight:yellow"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>Specific Duties and responsibilities include:<o:p></o:p></b></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Provide dynamic leadership that encourages collaboration and innovation in the Acquisitions Department and other departmental units in UI Libraries;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Actively represent the concerns of the Acquisitions Unit in library planning initiatives and strategic planning;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Encourage and mentor staff;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Manage all phases of activity of the Acquisitions Department, including ordering, claiming, and electronic resource management</span>;
<span style="letter-spacing:-.1pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Formulate, revise, implement and maintain operating procedures;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Coordinate workflow within the unit, and with other units in the Library and the University Procurement Office;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Works closely with the AUL for Collections and Libraries Budget Office to ensure oversight and management of collection fund expenditures and reports budget trends;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Serves on the Collection Management Team;<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;line-height:normal;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Stay abreast of national and international publishing community to support the information needs of University of Iowa faculty, staff and students;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Oversees and maintains consistent acquisitions data for a broad range of areas;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Actively manages approval plans, DDA, and gifts program;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Represent the Library at appropriate selected professional meetings and conferences;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;letter-spacing:-.1pt"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Perform other duties as assigned.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-align:justify"><span style="letter-spacing:-.1pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>Required Education & Experience:<o:p></o:p></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>MLS from an American Library Association-accredited institution;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Two or more years of professional experience is required for appointment at the Specialist Librarian level; 4 or more years for the Expert Librarian level;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Minimum of two years professional library experience in a research, academic, or special library, including two years of acquisitions operations;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Two years managerial and supervisory experience;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience in collection development or acquisitions work;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Demonstrated knowledge of approval plans and monographic and serials acquisitions;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Working knowledge of budgeting and accounting practices;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Familiarity with state guidelines governing acquisitions practices and procedures;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience conducting RFP processes;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Ability to develop and maintain productive relationships with publishers, vendors, and faculty;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience with consortial agreements;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Demonstrated knowledge of e-resources lifecycle and familiarity with intellectual property issues;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience negotiating license agreements;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Excellent analytical, writing, interpersonal, and supervisory skills;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Ability to work independently, delegate duties, and work collaboratively in a complex academic setting;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience with an integrated library system and acquisitions technology;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Demonstrated ability to manage change and encourage innovation;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Demonstrated commitment to diversity in the workplace or community;<o:p></o:p></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Demonstrated interest in professional development that will enhance the candidate’s value to the Libraries, the University, the profession, or the scholarly community.<o:p></o:p></p>
<p class="MsoNormal"><b>Desired Qualifications<o:p></o:p></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l2 level1 lfo8">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Three years or more working in a research library with a strong commitment to consortia engagement;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l2 level1 lfo8">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Project management experience;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l2 level1 lfo8">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Ability to build consensus among differing constituencies;<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l2 level1 lfo8">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="letter-spacing:-.1pt">Demonstrated ability to successfully lead and implement change;</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:8.0pt;mso-add-space:auto;text-indent:-.5in;line-height:105%;mso-list:l2 level1 lfo8">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Familiarity with concepts, trends and assessment methods related to collection management, e-book programs, and complex journal packages.
<o:p></o:p></p>
<p class="MsoNormal"><b><u>Salary and appointment</u></b>: Start date is negotiable. Appointment will be made at the Specialist Librarian (II) or Expert (III) Librarian level, depending on experience and qualifications of successful candidate. Salary ranges:
Specialist Librarian $50,000 - $64,000; Expert Librarian $55,000 - $81,000. The University of Iowa offers an attractive package of benefits including 24 days of paid vacation per year, your choice between two retirement plans and two University of Iowa health
insurance plans, dental insurance, pre-tax child and health care spending accounts, and additional options.<o:p></o:p></p>
<p class="MsoNormal"><b><u>Application Procedure</u></b>: To apply for this position, please visit the University of Iowa Jobs@UIOWA website at
<a href="https://jobs.uiowa.edu/pands/view/">https://jobs.uiowa.edu/pands/view/</a><span class="MsoHyperlink">69977</span>. Extended posting until position filled. References will be requested at a later date for finalists.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Universal Competencies</u></b>:<o:p></o:p></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo10">
<![if !supportLists]><span style="font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:black">Collaboration and Embracing Diversity</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="color:black">Ability to work with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals from varied cultures, race, creed,
color, national origin, age, sex, disability, sexual orientation, and gender identity.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo10">
<![if !supportLists]><span style="font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:black">Positive Impact/Achieving Results</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="color:black">Ability to utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs. Able to demonstrate ethical behavior in diverse
situations while producing results.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo10">
<![if !supportLists]><span style="font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:black">Service Excellence/Customer Focus</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="color:black">Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information
through appropriate communication with internal and external customers.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="CM12"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free
from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected
veteran.<o:p></o:p></span></i></p>
<p class="StyleArial11ptBoldCentered" align="left" style="text-align:left"><span style="font-family:"Calibri",sans-serif;font-weight:normal"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u>The University of Iowa Libraries</u></b>: The University of Iowa Libraries system consists of the Main Library, the Hardin Library for the Health Sciences and a number of branch libraries. The Libraries has more than 5 million volumes
including thousands of electronic resources and coordinates the development and maintenance of the University’s locally-created open access digital resources including the Iowa Digital Library, featuring close to a million digitized texts, images, and audio
and video recordings, as well as Iowa Research Online, our institutional repository. Our Special Collections include over 200,000 rare books, ranging in age from the 15<sup>th</sup> century to newly created artists’ books.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Library systems are built on a mix of open source, locally developed, hosted services, and vended applications primarily from Ex Libris, OCLC, and Microsoft. The University of Iowa is a member of the Big Ten Academic Alliance, ARL, OCLC,
CRL, SPARC, CNI, CLIR, LOCKSS, CLOCKSS, and Portico. The Libraries provides a program of support for professional development activities and its staff members are actively engaged in national cooperative efforts.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The UI Libraries is a charter member of the newly formed ACRL Diversity Alliance.<span style="background:yellow;mso-highlight:yellow"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>The University and Iowa City</u></b>: A major research and teaching institution, the University of Iowa offers internationally recognized programs in a diverse array of academic, medical, and artistic disciplines, from otolaryngology
to fiction writing, printmaking to space science, hydraulic engineering to dance. The University consists of a faculty of 2,000 and a permanent staff of 13,000 serving 30,500 students, more than 40% of whom are from out of state and close to 10,000 of whom
are registered in graduate and professional degree programs. Approximately 9% of the University’s faculty and staff and 10% of its student body are members of minority groups, and 8% of the students are from foreign countries.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The University of Iowa is home to the Writers’ Workshop, the oldest graduate creative writing program in the country, and the blueprint for many of the creative writing programs that now thrive on campuses worldwide. It is also home to
the International Writing Program where, since 1967, over a thousand writers from more than 120 countries have participated. The University has recently instituted a program in creative writing in Spanish. In 2008, UNESCO designated Iowa City as a world City
of Literature.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Iowa City is a community of some 71,000 people (more than 150,000 live in the surrounding area) with excellent educational, recreational,
and cultural advantages. It is consistently cited in the national media as a city with an excellent quality of life. The city is readily accessible via interstate highways and a major airport is only 30 minutes away. The community is growing in its diversity;
within the Iowa City Community School District, 35.4% of the students are minority, with 19.8% identifying as Black, 8.4% as Hispanic, 6.7% as Asian/Pacific Islander, and .3% as Native American during the 2014/15 school year.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For more information about the University of Iowa Libraries, please see
</span><a href="http://www.lib.uiowa.edu/"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">http://www.lib.uiowa.edu/</span></a><span class="MsoHyperlink"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;mso-add-space:auto"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For more information about the University of Iowa and community, please see
</span><a href="https://jobs.uiowa.edu/why_ui/index.php"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">https://jobs.uiowa.edu/why_ui/index.php</span></a><span class="MsoHyperlink"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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