<div dir="ltr"><div style="font-family:arial">Seems to be back now, at least here at UD.</div><div style="font-family:arial"><br></div><div style="font-family:arial">Best,</div><div style="font-family:arial"><br></div><div style="font-family:arial">Craig Boman</div><div style="font-family:arial">Applications Support Specialist</div><div style="font-family:arial">University of Dayton Libraries</div><div><br></div><div><font face="arial, helvetica, sans-serif">Cboman1 at udayton dot edu</font></div><div><font face="arial, helvetica, sans-serif">ORCID ID: <span style="color:rgb(73,74,76);line-height:22.5px">0000-0001-7511-4078</span></font></div><div><font face="arial, helvetica, sans-serif"><span style="color:rgb(73,74,76);line-height:22.5px">"</span></font><font color="#494a4c" face="arial, helvetica, sans-serif"><span style="line-height:22.5px">The reason is that good management itself was the root cause. Managers played the game the way it was supposed to be played. The very decision-making and resource-allocation processes that are key to the success of established companies are the very processes that reject disruptive technologies." -- Clay Christensen</span></font></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Sep 26, 2016 at 12:29 PM, Boone, Susan <span dir="ltr"><<a href="mailto:Susan.Boone@ucsf.edu" target="_blank">Susan.Boone@ucsf.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="color:#1f497d">Called Customer Support because I didn’t see information about the outage on Elsevier’s site.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">ScienceDirect went down 11:34 EST. I was told they weren’t posting information about the outage because the product team expects to have it back up today.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="color:black">HTH<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:black">Susan<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">______________________________<wbr>__________<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Susan Boone<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Collection Management<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">UCSF Library<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d">tel: <a href="tel:415%2F476.8410" value="+14154768410" target="_blank">415/476.8410</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d"><a href="mailto:susan.boone@ucsf.edu" target="_blank">mailto:susan.boone@ucsf.edu</a><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:18.0pt;font-family:Webdings;color:#4fad26">P</span><span lang="EN-AU" style="font-size:10.0pt;color:#4fad26">Please kindly consider the environment before printing this email</span><span style="color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.<wbr>eril-l.org</a>]
<b>On Behalf Of </b>Jennifer Sauer<br>
<b>Sent:</b> Monday, September 26, 2016 8:45 AM<br>
<b>To:</b> DeLancey, Laura; <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><span class=""><br>
<b>Subject:</b> Re: [Eril-l] Science Direct down?<u></u><u></u></span></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="color:#1f497d">“Server not found” here at FHSU.<u></u><u></u></span></p><div><div class="h5">
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helv","sans-serif";color:black">Jennifer Sauer, MLIS<u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helv","sans-serif";color:black">Scholar Services and Electronic Resources Librarian<u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><i><span style="font-size:10.0pt;font-family:"Helv","sans-serif";color:black">Forsyth Library: Explore-Collaborate-Create<u></u><u></u></span></i></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helv","sans-serif";color:black">Fort Hays State University<u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helv","sans-serif";color:black">600 Park<u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helv","sans-serif";color:black">Hays, KS 67601<u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helv","sans-serif";color:black"><a href="tel:%28785%29628-5262" value="+17856285262" target="_blank">(785)628-5262</a> (O)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helv","sans-serif";color:black"><a href="tel:%28785%29628-5415" value="+17856285415" target="_blank">(785)628-5415</a> (F)</span><span style="color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">mailto:eril-l-bounces@lists.<wbr>eril-l.org</a>]
<b>On Behalf Of </b>DeLancey, Laura<br>
<b>Sent:</b> Monday, September 26, 2016 10:37 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Science Direct down?<u></u><u></u></p>
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<p class="MsoNormal">Hi all,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Is anyone else getting an error message for <a href="http://sciencedirect.com" target="_blank">sciencedirect.com</a>?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img border="0" width="515" height="345" src="cid:image001.png@01D217D8.7AC87CE0"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thank you!<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">-Laura<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Laura DeLancey<b><u></u><u></u></b></p>
<p class="MsoNormal">Electronic & Continuing Resources Coordinator<u></u><u></u></p>
<p class="MsoNormal">Western Kentucky University Libraries <u></u><u></u></p>
<p class="MsoNormal"><a href="mailto:laura.delancey@wku.edu" target="_blank">laura.delancey@wku.edu</a><u></u><u></u></p>
<p class="MsoNormal"><a href="tel:270.745.3979" value="+12707453979" target="_blank">270.745.3979</a><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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