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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">You both make excellent points, and it is our duty as information professionals to remain vocal and keep advocating our patrons’ needs to vendors and publishers, and to remind them when the usability
of their products is so minimal, in the end it is going to affect their bottom line, but when they finally get with the program and incorporate end-user suggestions and truly make the eBooks easy and effective to use as print has been, and even better yet,
they will enjoy healthy profits. I think they listen better through the power of the purse.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Shannon<o:p></o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></a></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Amy Lynn Fry<br>
<b>Sent:</b> Friday, June 17, 2016 1:25 PM<br>
<b>To:</b> Harper, Cynthia <charper@vts.edu>; Eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Academic library ebook downloading is clumsy and ereader features inadequte - what are we doing about it?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I pointed this out to a ProQuest rep who was trying to encourage us to buy ebooks, and didn’t get much of a reaction. I get the sense that ebook aggregators have been battling rather unsuccessfully with publishers
so hard and for so long they maybe don’t understand that we can’t see their more streamlined process for downloading as a victory, the way they might. They probably think “it’s so much better than it used to be!” And that’s true. But it’s woefully inadequate
if the goal is to get people to use academic ebooks through academic libraries.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I looked at our stats for full ebook downloads from ebrary and they’re super tiny – no surprise there. Most people just don’t bother to do that. I wouldn’t.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I really don’t understand why we keep wanting to buy ebooks when they’re like this. I think the vendors are doing all they can and publishers are blocking as much as they can. And libraries keep buying, even
though ebooks don’t get used that much (look at how many of your ebook titles get used in a year – I bet it’s about 10%) and they’re hard to use and users don’t prefer them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I like the publishers like Oxford, Springer and Wiley where you can download whole chapters as pdfs (and for springer the whole book). It makes more sense to buy from these publishers and buy titles that are
used that way (chapter by chapter). Everyone knows how to use pdfs, no extra logins are required, they’re easy to read on your phone. I think people will actually do that. I do not think people will log in three times to three different systems and use an
app they use for no other purpose.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Now if only we could get the openurl linking to work right for that…Sometimes it does.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Amy Fry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Associate Professor, E-resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Jerome Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Bowling Green, OH 43403<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:afry@bgsu.edu"><span style="color:#0563C1">afry@bgsu.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="color:#1F497D">email is the best way to reach me</span></i><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Harper, Cynthia<br>
<b>Sent:</b> Friday, June 17, 2016 2:06 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Academic library ebook downloading is clumsy and ereader features inadequte - what are we doing about it?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all – I wonder if the message is getting through to aggregator vendors like EBSCo and Proquest that the download and DRM procedures for downloaded ebooks from their collections are seen as onerous by our patrons. I just redesigned our
ebook libguide <a href="http://vts.libguides.com/ebooks">http://vts.libguides.com/ebooks</a>, and presented the process to the rest of the library staff. They were underwhelmed, especially when my Avira Antivirus shut off my access to the license server (again)
on the computer on which I was presenting. And requiring three logins – one for remote access, one for the aggregator site, and one Adobe ID – seems preposterous to those getting a one-shot presentation.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I also notice that once I’ve downloaded to Adobe Digital Editions, the features provided differs from ebook to ebooks, based on whether it was a PDf or an epub. Some PDFs don’t even support searching. Why can’t you save the quotes you’ve
highlighted in the ebook to a file? I wonder if because Adobe Digital Editions is free software, does it suffer from a lack of vendor commitment? Or do publishers prevent you from saving your highlighted quotes for copyright reasons?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Are vendors engaging with their customers in discussing these issues? Where is the listserv conversation going on?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Cindy Harper<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">E-services and periodicals librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Virginia Theological Seminary<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Bishop Payne Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">3737 Seminary Road<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Alexandria VA 22304<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><a href="mailto:charper@vts.edu">charper@vts.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">703-461-1794</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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