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<div class="moz-cite-prefix">We also buy e-books in DRM-free formats
wherever we can, or choose the least-restrictive license when
forced to go to an aggregator platform. Our stats likewise show
very little use of the full-book download features (because
honestly, it's such a pain and time-limited as well, who would use
it if they didn't have to?). We do see a fair amount of PDF
downloads and page printing in the aggregator stats, and tons of
page views, so we know the books are getting used, often heavily.
Our DRM-free PDF books also have significant usage numbers. I'll
add that the DRM-free publishers are generally more supportive
than aggregators for ILL chapter lending, which helps to mitigate
the impact of e-books on the resource sharing side.<br>
<br>
As far as print vs e-book usage goes, though, there are no simple
comparisons. Comparing the percentage of licensed e-books vs
owned print books might be interesting, but would also reflect the
relative age and composition of those collections and would vary
enormously by discipline. Comparing raw usage isn't useful as
there isn't really a usage report that corresponds well to print
circulation (COUNTER BR1 Title requests is the closest but is
meant to be used when the "entire book is provided as a single
file" so it isn't provided that often). What happens is you end
up trying to compare page views (the preferred metric of
aggregators) and chapter views (used by most of the DRM-free
platforms) to title circulation, and that isn't likely to yield
meaningful results.<br>
<br>
Regarding success stories, we once successfully negotiated DRM
removal from a vendor that was using FileOpen DRM because it made
the PDFs basically unusable on our computers. Also, I'm not sure
exactly what persuaded them, but Taylor & Francis removed DRM
from several of their imprints in March 2015. Business Expert
Press provides their books DRM free even though they are only
available on the otherwise-restricted Ebrary and iGroup platforms
(so it can be done). I've heard anecdotally from sales reps from
publishers with a mixture of DRM-free and restricted imprints that
they are aware that libraries would respond positively if the
restricted imprints were merged into their DRM-free platforms, but
they are often dealing with multiple business models (e.g.
academic books vs textbooks) so it's not quite a matter of
flipping a switch.<br>
<br>
I agree that supporting the less restrictive platforms with our
dollars is the best way to reinforce change. Publishers have to
be able to make a business case for removing DRM before they'll
risk it.<br>
<br>
-- <br>
<b>Nikki DeMoville</b>
<br>
Electronic Resources Coordinator
<br>
Robert E. Kennedy Library
<br>
California Polytechnic State University
<br>
San Luis Obispo, California
<br>
<br>
Direct 805-756-5780
<br>
Fax 805-756-7711
<br>
<a class="moz-txt-link-abbreviated" href="mailto:ndemovil@calpoly.edu">ndemovil@calpoly.edu</a>
<br>
<br>
<br>
On 6/17/2016 12:43 PM, Heather Shipman wrote:<br>
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<p class="MsoNormal">We also prefer to buy e-books from the
platforms that offer DRM-free PDF chapter downloads – those
platforms are generally also entirely unlimited-user access,
which is increasingly important to us as we’re buying e-books
to support course use. But you can’t always buy the e-book you
need on that kind of platform. So we’ve spoken with our
aggregator reps about this, as well.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ebrary, at least, has implemented DRM-free
PDF chapter download functionality, but last I checked (quite
some time ago), it was still suboptimal – if the chapter is
longer than the publisher’s “page download limit”, the chapter
download doesn’t work. If it’s a multivolume work, the
platform sometimes considers a whole volume to be a “chapter”,
which is of course far beyond the page limit, so that also
doesn’t work. We pointed these things out to our reps during a
visit, maybe last year or so? Two years ago? They took notes.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">But ProQuest Ebook Central was probably in
the works by then, so I wouldn’t be surprised if they didn’t
bother integrating these fixes into Ebrary. We haven’t been
migrated to PQEC yet – does anybody who has know whether the
chapter downloads work better there?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Our new ProQuest rep actually brought up
the DRM issue on his own, when he visited recently. He, at
least, thought it was something they should try to get rid of
if they could talk publishers into it. No idea how much of
that came from personal opinion vs. ProQuest internals,
though.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I feel like quite often, when I bring up
issues of page limits or DRM, aggregator reps will get all
apologetic and explain that they have a zillion publishers to
negotiate with, and not all publishers are on board; sometimes
they have to update their platforms to enable certain
features/restrictions to get certain publishers to participate
at all. I think they don’t have to enable all the restrictions
on all the books, but it makes it impossible to do something
sweepingly awesome like turning off all the DRM everywhere.
So, it strikes me that the aggregators know it’s a problem,
but fixing it is hard. I would like to believe that they’re
working on this, one publisher contract at a time. I hope they
are.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anybody have any success stories,
talking any of the zillions of publishers into loosening
restrictions? Do we know anything about what might persuade
them?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><img id="Picture_x0020_1"
src="cid:part1.C9667A12.F46ED990@calpoly.edu"
alt="Thumbnail2" height="74" width="59"><o:p></o:p></p>
<p class="MsoNormal">Heather Shipman<o:p></o:p></p>
<p class="MsoNormal">E-resources Acquisition Specialist<o:p></o:p></p>
<p class="MsoNormal">110 Olin Library, Cornell University<o:p></o:p></p>
<p class="MsoNormal"><a moz-do-not-send="true"
href="mailto:Heather.shipman@cornell.edu"><span
style="color:#0563C1">Heather.shipman@cornell.edu</span></a>
; 607-254-1499<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Eril-l
[<a class="moz-txt-link-freetext" href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Amy Lynn Fry<br>
<b>Sent:</b> Friday, June 17, 2016 2:25 PM<br>
<b>To:</b> Harper, Cynthia; <a class="moz-txt-link-abbreviated" href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Academic library ebook
downloading is clumsy and ereader features inadequte -
what are we doing about it?<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I pointed this
out to a ProQuest rep who was trying to encourage us to buy
ebooks, and didn’t get much of a reaction. I get the sense
that ebook aggregators have been battling rather
unsuccessfully with publishers so hard and for so long they
maybe don’t understand that we can’t see their more
streamlined process for downloading as a victory, the way
they might. They probably think “it’s so much better than it
used to be!” And that’s true. But it’s woefully inadequate
if the goal is to get people to use academic ebooks through
academic libraries.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I looked at our
stats for full ebook downloads from ebrary and they’re super
tiny – no surprise there. Most people just don’t bother to
do that. I wouldn’t.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I really don’t
understand why we keep wanting to buy ebooks when they’re
like this. I think the vendors are doing all they can and
publishers are blocking as much as they can. And libraries
keep buying, even though ebooks don’t get used that much
(look at how many of your ebook titles get used in a year –
I bet it’s about 10%) and they’re hard to use and users
don’t prefer them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I like the
publishers like Oxford, Springer and Wiley where you can
download whole chapters as pdfs (and for springer the whole
book). It makes more sense to buy from these publishers and
buy titles that are used that way (chapter by chapter).
Everyone knows how to use pdfs, no extra logins are
required, they’re easy to read on your phone. I think people
will actually do that. I do not think people will log in
three times to three different systems and use an app they
use for no other purpose.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Now if only we
could get the openurl linking to work right for
that…Sometimes it does.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Amy Fry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Associate
Professor, E-resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Jerome
Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Bowling
Green, OH 43403<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a
moz-do-not-send="true" href="mailto:afry@bgsu.edu"><span
style="color:#0563C1"><a class="moz-txt-link-abbreviated" href="mailto:afry@bgsu.edu">afry@bgsu.edu</a></span></a><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="color:#1F497D">email is
the best way to reach me</span></i><span
style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Eril-l [<a
moz-do-not-send="true"
href="mailto:eril-l-bounces@lists.eril-l.org"><a class="moz-txt-link-freetext" href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a></a>]
<b>On Behalf Of </b>Harper, Cynthia<br>
<b>Sent:</b> Friday, June 17, 2016 2:06 PM<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Academic library ebook
downloading is clumsy and ereader features inadequte -
what are we doing about it?<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all – I wonder if the message is getting
through to aggregator vendors like EBSCo and Proquest that the
download and DRM procedures for downloaded ebooks from their
collections are seen as onerous by our patrons. I just
redesigned our ebook libguide <a moz-do-not-send="true"
href="http://vts.libguides.com/ebooks">http://vts.libguides.com/ebooks</a>,
and presented the process to the rest of the library staff.
They were underwhelmed, especially when my Avira Antivirus
shut off my access to the license server (again) on the
computer on which I was presenting. And requiring three
logins – one for remote access, one for the aggregator site,
and one Adobe ID – seems preposterous to those getting a
one-shot presentation.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I also notice that once I’ve downloaded to
Adobe Digital Editions, the features provided differs from
ebook to ebooks, based on whether it was a PDf or an epub.
Some PDFs don’t even support searching. Why can’t you save
the quotes you’ve highlighted in the ebook to a file? I
wonder if because Adobe Digital Editions is free software,
does it suffer from a lack of vendor commitment? Or do
publishers prevent you from saving your highlighted quotes for
copyright reasons?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Are vendors engaging with their customers
in discussing these issues? Where is the listserv
conversation going on?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif">Cindy Harper<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif">E-services and periodicals librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif">Virginia Theological Seminary<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif">Bishop Payne Library<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif">3737 Seminary Road<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif">Alexandria VA 22304<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif"><a moz-do-not-send="true"
href="mailto:charper@vts.edu">charper@vts.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif">703-461-1794</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
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</pre>
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