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<p>It's never worked from SFX, but we keep it in the KB in order to let staff/faculty/students know where a specific journal's coverage is located, then teach them to use that specific interface as well. It's not a fun interface to use. </p>
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<div><font size="2" face="Tahoma">Catherine C. Tuohy</font></div>
<div><font size="2" face="tahoma">Assistant Director of Technology and Technical Services</font></div>
<div><font size="2" face="tahoma">Emmanuel College Library</font></div>
<div><font size="2" face="tahoma">400 The Fenway</font></div>
<div><font size="2" face="tahoma">Boston, MA 02115</font></div>
<div><font size="2" face="tahoma">617-264-7658</font></div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Mandi Schwarz <Mandi.Schwarz@unbc.ca><br>
<b>Sent:</b> Monday, April 25, 2016 6:35 PM<br>
<b>To:</b> Serials in Libraries Discussion Forum (SERIALST@LISTSERV.NASIG.ORG); eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] LexisNexis OpenURL failures</font>
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Hello colleagues,</p>
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(Apologies for cross-posting.)</p>
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We have noticed a distressing number of OpenURL failures for LexisNexis content. Using our Summon instance, I located 100 articles (each in a different, mostly-randomly-chosen publication [1]) to test; 34 of them failed to get from our link resolver (360 Link)
to the full text in LexisNexis. There are two errors that we encounter: “No Documents Found: You can edit your search and try again.” and “Error: The document section name you entered is invalid. Please check for spelling errors or duplicate information.”
Comparing the citation in Summon with the article in LexisNexis, I often see no glaring errors. Serials Solutions maintains that the disconnect occurs with LexisNexis’ unique indexing; to date, LexisNexis has been uninterested in rectifying this.</p>
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A 34% failure rate also indicates the inverse: a 66% success rate. Our librarians will be reviewing this to see if this meets the minimum success threshold; if not, we will discuss what we can do to minimize the impact on our users, which may include removing
LexisNexis article-level results from Summon.</p>
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Our question to you is: Have you noticed similar failures at your institution? If so, have you changed how you present LexisNexis content to your users?</p>
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Thank you,</p>
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Mandi</p>
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[1] Using an updated title list from LexisNexis, I would randomly scroll through the list with my eyes closed and click on a cell. I would check that publication for language (I searched only English publications, because I was using an English search term)
and format; I discovered that may publication types are not fully indexed in Summon, including:
<span style="color:black">Boards, Panels & Tribunals; Cases; Decisions; Legislation, Statutes & Codes; and, Web-based Publications. As such, I chose publications listed as: Law Reviews & Journals; Magazines & Journals; or any type of ‘News’ item. I would then
combine a publication title search with a truncated keyword, such as ‘increas*’, and work down the list until I found a title that returned at least one article for testing, which I would also choose by blind scrolling. Then I’d scroll the spreadsheet for
the next title and repeat the process. While this method isn’t scientifically random, it met the needs for this test.</span></p>
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Mandi Schwarz<br>
Library Assistant – Electronic Resources<br>
University of Northern British Columbia<br>
250-960-6455; <a href="mailto:Mandi.Schwarz@unbc.ca" style="color: blue; text-decoration: underline;">
Mandi.Schwarz@unbc.ca</a></p>
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