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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Melissa,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I am in agreement with you for the most part. The only metrics that matter are ones that show me that my user found something that might be useful. These would
be:<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Full text (regardless of formatting)<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Abstracts, now reported in Counter 4 as
<i>record views</i><o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Result clicks. Though it would be better in EDS if the linking out using Full Text Finder could be incorporated in the same report.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Michael Ours</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Electronic Resources Librarian</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Knight-Capron Library</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Lynchburg College</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">1501 Lakeside Dr., Lynchburg, VA 24501-3113</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">434/544-8206 FAX: 434/544-8499</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><a href="mailto:ours.m@lynchburg.edu"><span style="color:blue">ours.m@lynchburg.edu</span></a></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Melissa Belvadi<br>
<b>Sent:</b> Friday, April 15, 2016 8:31 AM<br>
<b>To:</b> Chrysanna Beazley<br>
<b>Cc:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Discovery Reporting - what aspects do you report on?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">EBSCO's usage data does allow us to distinguish searches, views, etc. done in the "native" databases compared with those in the EDS discovery service. That said, I've argued for years, ever
since we dabbled with "federated searching", that search and session statistics are worthless and the only metrics that matter right now are abstracts and full text viewed.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Melissa Belvadi, UPEI<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Apr 14, 2016 at 6:15 PM, Chrysanna Beazley <<a href="mailto:Chrysanna.Beazley@aucklandcouncil.govt.nz" target="_blank">Chrysanna.Beazley@aucklandcouncil.govt.nz</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif"">Hi Everyone,</span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif""> </span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif"">We recently implemented our Discovery Service i.e., Encore Duet, and I have been doing some preliminary investigations
on how we should report on usage.</span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif"">How do you report on this usage? i.e., Do you still report on searches and views even though this depicts system generated
activity? </span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif"">I have noticed you can’t report by a particular database only by a platform and, that views are a truer measure of usage,
i.e., user generated activity.</span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif""> </span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif"">Any advice or recommendations would be appreciated,</span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif""> </span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif";color:black">Thanks,</span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-family:"Tahoma","sans-serif""> </span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-NZ" style="color:gray">Chrysanna Beazley BA, MLIS, RLIANZA</span></b><b><span lang="EN-NZ">
<br>
</span><span style="color:gray">Senior Librarian Electronic Resources I Regional Collections</span></b><b><span lang="EN-NZ">
<br>
</span><span style="color:gray">Auckland Libraries - Ngā Whare Mātauranga o Tāmaki Makaurau</span></b><span lang="EN-NZ">
<br>
</span><span style="font-size:10.0pt;color:gray">Ph <a href="tel:%2B649%20890-2311" target="_blank">
+649 890-2311</a> I Extn: (46)2311 </span><span lang="EN-NZ"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:gray">Mob
<a href="tel:%2B6421%20526029" target="_blank">+6421 526029</a></span><span lang="EN-NZ" style="font-size:10.0pt"><br>
<span style="color:gray">Auckland Council, Level 3, Central City Library, Lorne Street, Auckland 1, New Zealand</span>
<br>
</span><span style="font-size:10.0pt;color:gray">Council website</span><span style="font-size:10.0pt">
</span><span lang="EN-NZ" style="font-size:10.0pt"><a href="http://www.aucklandcouncil.govt.nz/" target="_blank"><span lang="EN-US">www.aucklandcouncil.govt.nz</span></a>
<br>
</span><span style="font-size:10.0pt;color:gray">Library website:</span><span style="font-size:10.0pt">
</span><span lang="EN-NZ" style="font-size:10.0pt"><a href="http://www.aucklandlibraries.govt.nz/" target="_blank"><span lang="EN-US">www.aucklandlibraries.govt.nz</span></a></span><span lang="EN-NZ">
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ"> <o:p></o:p></span></p>
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<div style="margin-top:20.0pt;margin-bottom:20.0pt">
<p class="MsoNormal"><span lang="EN-NZ"><a href="http://www.shapeauckland.co.nz/consultations/auckland-civil-defence-and-emergency-management-draft-group-plan/?utm_source=Email%20footer&utm_medium=Email&utm_campaign=CivilDefence" target="_blank"><span style="border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img border="0" width="100" height="100" id="_x0000_i1032" src="cid:~WRD000.jpg" alt="Image removed by sender. Have your say on the draft Civil Defence, Emergency Management Group Plan. "></span></a><o:p></o:p></span></p>
</div>
<p style="line-height:10.0pt"><span lang="EN-NZ" style="font-size:8.0pt;font-family:"Arial","sans-serif"">CAUTION: This email message and any attachments contain information that may be confidential and may be LEGALLY PRIVILEGED. If you are not the intended
recipient, any use, disclosure or copying of this message or attachments is strictly prohibited. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments. We do not accept responsibility
for any viruses or similar carried with our email, or any effects our email may have on the recipient computer system or network. Any views expressed in this email may be those of the individual sender and may not necessarily reflect the views of Council.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Melissa Belvadi<o:p></o:p></p>
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<p class="MsoNormal">Collections Librarian<o:p></o:p></p>
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<p class="MsoNormal">University of Prince Edward Island<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:mbelvadi@upei.ca" target="_blank">mbelvadi@upei.ca</a> 902-566-0581<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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