<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Lucida Handwriting";
panose-1:3 1 1 1 1 1 1 1 1 1;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
span.nlmyear
{mso-style-name:nlm_year;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:92212191;
mso-list-template-ids:585119498;}
@list l0:level1
{mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1
{mso-list-id:674191268;
mso-list-type:hybrid;
mso-list-template-ids:-841212296 67698691 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l2
{mso-list-id:1169444062;
mso-list-template-ids:712165010;}
@list l2:level1
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level3
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level4
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level6
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level7
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level9
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">You may also read my article: </span>
<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><a href="https://scholar.google.com/citations?view_op=view_citation&hl=en&user=phisloAX-GsJ&citation_for_view=phisloAX-GsJ:hqOjcs7Dif8C"><span style="font-family:"Arial",sans-serif;color:#660099;background:white;text-decoration:none">E-Trials
in Academic Libraries: 101 and Beyond</span></a>. </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777">Anjana H Bhatt</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif">
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777">Journal of Electronic Resources Librarianship 27 (2), 121-127<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777">Article includes E-trial ground rules, trial concerns, process, workflow and responsibilities of the trial participants and links to sample documents such as trial
feedback form (paper and online).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777">Since I wrote the article, we have increased the concurrent trial limit from 2 to 4 because limiting the trials to just 2 at a time resulted in long queues for
subject librarians who wanted to conduct trials. Also we realized that it is better to conduct more number of trials during summer and fall semester so we have enough information ready in spring semester for making quick purchasing decision for sudden influx
of money from the Provost office or any one time purchase funds. We maintain an unmet curricular list and add the trial feedback to that list as well. All the trial feedback forms (individual and consolidated) are saved on the share drive so we all have access
to this information at any time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777">We also decided to open the possibility of setting up a user ID and password based trial for just one week for subject librarians, who then could decide if it was
worth following the complete e-trial process and opening it to the extended users. This decision resulted in alleviating the waiting time. Our subject librarians are also encouraged to do a limited trial with their college faculty and then open it to extended
community for a wider feedback. Whatever it is, the first contact for setting up the trial (short or long) is E-resources Librarian’s office.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777">If you have questions, I am happy to answer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777">For further reading, here are some more suggestions:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:.75pt;margin-right:0in;margin-bottom:.75pt;margin-left:0in;line-height:15.0pt;background:white">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="color:black;margin-top:.75pt;margin-bottom:.75pt;line-height:15.0pt;mso-list:l0 level1 lfo4;background:white">
<b><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Fischer, C. (2007). Group therapy–Database trials. Against the Grain, 19(6), 65–66. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:.75pt;margin-bottom:.75pt;line-height:15.0pt;mso-list:l0 level1 lfo4;background:white">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif">Street, C. (2010). Getting the most from a database trial. Legal Information Management, 10(2), 147–148 doi:10.1017/S1472669610000551 <o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:.75pt;margin-bottom:.75pt;line-height:15.0pt;mso-list:l0 level1 lfo4;background:white">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif">Ritterbush, J. (2012). Trials by Juries: Suggested practices for database trials. Journal of Electronic Resources Librarianship, 24(3), 240–243.
<o:p></o:p></span></li></ol>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#777777">Anjana</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:black">Thanks & Regards.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:black">Anjana.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Lucida Handwriting";color:green"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Lucida Handwriting";color:green">Anjana H. Bhatt
</span></b><span style="color:#1F497D"><br>
</span><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D">University Librarian (Electronic Resources)
<br>
</span></b><span style="font-size:10.0pt;color:#1F497D"><a href="http://library.fgcu.edu/">Florida Gulf Coast University Library</a></span><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">10501 FGCU Boulevard South</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">Fort Myers, FL 33965-6501<br>
</span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D">Office Location: Library West 236</span><span style="font-size:8.0pt;color:#1F497D"><br>
</span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D">Phone:
</span><span style="font-size:8.0pt;color:#1F497D"><a href="tel:239-590-7634" target="_blank"><span style="font-family:"Verdana",sans-serif;color:#1F497D">239-590-7634</span></a></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D">,
Fax: </span><span style="font-size:8.0pt;color:#1F497D"><a href="tel:239-590-7609" target="_blank"><span style="font-family:"Verdana",sans-serif;color:#1F497D">239-590-7609</span></a></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D">,
E-mail: </span><span style="font-size:8.0pt;color:#1F497D"><a href="mailto:abhatt@fgcu.edu" target="_blank"><span style="font-family:"Verdana",sans-serif;color:#1F497D">abhatt@fgcu.edu</span></a></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><br>
</span><span style="font-size:8.0pt;color:#1F497D"><a href="http://library.fgcu.edu/FAC/abhatt/bhatt.htm">http://library.fgcu.edu/FAC/abhatt/bhatt.htm</a></span><span style="font-size:10.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D">FGCU library provide services that</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D">
</span><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D">support student pursuits for academic success</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D">
</span><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D">and faculty endeavors for knowledge creation and classroom instruction.
</span></b><b><i><span style="font-size:10.0pt;color:#1F497D">Florida has a very broad public records law. As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure to the public and the
media, upon request, unless otherwise exempt. Under Florida law, e-mail addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this
office by phone or in writing.</span></i></b><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;line-height:12.05pt;background:white">
<b><i><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:red">Seek the wisdom that will untie your knot. Seek the path that demands your whole being. ~ Rumi<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p> </o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Loder, Julie L<br>
<b>Sent:</b> Tuesday, March 29, 2016 5:11 PM<br>
<b>To:</b> 'Sally Krash' <krash@library.umass.edu>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] database trial policy<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hello Sally,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Yes, we have a policy that addresses trials. Essentially the sponsor needs permission from our AD for Collections, but should have considered the following before asking. We are essentially trying to manage
expectations on all sides and coordinate so we are requesting at a time when users and staff will have time to review and give feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#1F497D;mso-list:l1 level1 lfo3">Think about why we are requesting a trial to be sure it is really necessary. For example, if we are only adding new content to an existing interface, is a trial necessary?<o:p></o:p></li><li class="MsoNormal" style="color:#1F497D;mso-list:l1 level1 lfo3">There should be a reasonable expectation that we can afford the resource.<o:p></o:p></li><li class="MsoNormal" style="color:#1F497D;mso-list:l1 level1 lfo3">Trials should be scheduled at times when people will have an opportunity to review the resource. For example, a trial should not be scheduled during the Winter Break when many librarians and
faculty will likely be away.<o:p></o:p></li></ul>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Julie<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Sally Krash<br>
<b>Sent:</b> Tuesday, March 29, 2016 2:39 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] database trial policy<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone have a database trial policy? In previous libraries where I have worked, we only set up trials for databases that were being considered for purchase or subscription. However, in my current library, we are being asked to set
up trials for databases that are well beyond our ability to obtain (financially speaking). If you have a policy that addresses this issue, can you share it with me?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">All feedback is welcome!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sally Krash<o:p></o:p></p>
<p class="MsoNormal">Head of Information Resources Management<o:p></o:p></p>
<p class="MsoNormal">W.E.B. Du Bois Library<o:p></o:p></p>
<p class="MsoNormal">University of Massachusetts Amherst<o:p></o:p></p>
<p class="MsoNormal">413-545-6865<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:krash@library.umass.edu">krash@library.umass.edu</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>