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<p class="MsoNormal">Has anyone else who uses EZProxy (software loaded locally, not hosted) for off-campus authentication had trouble playing videos in LyndaCampus from off-campus locations in the past month? And, more importantly, have you found a solution?
Since it was reported to us by a student around March 3, we have not been able to solve the problem.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">Login through EZProxy and into Lynda works fine. Our off-campus users do a double login to get access to LyndaCampus. They first login through EZProxy. Then they enter their personal Lynda login credentials to arrive at the Lynda interface.
The login procedures are all working, and users can get into LyndaCampus. However, once a video has been selected on the Lynda site, it will not play.<o:p></o:p></p>
<p class="MsoPlainText">It seems to be trying to load (spinning wheel on the video screen) but never does load.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoNormal">In the past when videos would not play, the situation has been solved by having users changing video play options in Site Preferences OR by us getting a revised database stanza from Lynda.com to replace what we had in our config file in
EZProxy for Lynda.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Prior to the problem, we were using this stanza successfully:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">Option NoHttpsHyphens<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">Title Lynda.com<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">URL
<a href="http://iplogin.lynda.com">http://iplogin.lynda.com</a> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">Host iplogin.lynda.com<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">Host
<a href="http://www.lynda.com">www.lynda.com</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">DJ lynda.com<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">Option HttpsHyphens<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">HTTPHeader X-Requested-With<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt">Option IgnoreWildcardCertificate<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I worked with Lynda.com support a few days then was told to contact OCLC for EZProxy support. None of the stanza suggestions from either vendor have worked.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">Lynda support, after first saying the stanza looked correct, did later suggest adding HTTPHeader Access-Control-Allow-*, but the following stanza also failed to allow video playback.<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in"><br>
<span style="font-size:10.0pt">Option NoHttpsHyphens<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Title Lynda.com<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">URL
<a href="http://iplogin.lynda.com">http://iplogin.lynda.com</a> <o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Host iplogin.lynda.com<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Host
<a href="http://www.lynda.com">www.lynda.com</a><o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">DJ lynda.com<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Option HttpsHyphens<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">HTTPHeader X-Requested-With<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt;color:red">HTTPHeader Access-Control-Allow-*<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Option IgnoreWildcardCertificate<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">OCLC recommended this stanza, adding Control-Allow-*).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">HTTPHeader X-Requested-With<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt;color:red">HTTPHeader Access-Control-Allow-*<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">ProxyHostnameEdit ^lynda.com$ lyndacom<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">ProxyHostnameEdit .lynda.com$ lyndacom<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Option NoHttpsHyphens<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Title Lynda.com<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">URL
<a href="http://iplogin.lynda.com">http://iplogin.lynda.com</a><o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">URL
<a href="https://iplogin.lynda.com">https://iplogin.lynda.com</a><o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">URL
<a href="http://lynda.com/page/ajaxedfooter">http://lynda.com/page/ajaxedfooter</a><o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">URL
<a href="https://lynda.com/page/ajaxedfooter">https://lynda.com/page/ajaxedfooter</a><o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Host iplogin.lynda.com<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Host
<a href="http://www.lynda.com">www.lynda.com</a><o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">DJ lynda.com<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">NeverProxy cdn.lynda.com<o:p></o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoPlainText" style="margin-left:.5in"><span style="font-size:10.0pt">Option HttpsHyphens<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">None of these stanzas have solved the problem. Thanks for any suggestions you might provide!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Lucida Handwriting"">Risė<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Risė L. Smith<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Digital Design & Access Librarian / Professor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Karl E. Mundt Library & Learning Commons<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Dakota State University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">820 N Washington Ave<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Madison, SD 57042-1799<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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