<div dir="ltr"><div><div>We do not encourage using this feature to locate a large number of full-text articles in this way. I have never really been successful in doing it. I think the provider recognizes EndNote as a robot and blocks the full text. Sometimes it goes through, mostly, it does not and no full text is found. It always goes through for freely available articles. We encourage people to use the Open URL link to get the full text or to just download it when they find it. If the person is off campus and it actually worked, s/he would lock themselves out of our EZproxy server BEFORE the IP address or the whole university was blocked from that resource.<br><br></div>Sincerely,<br></div>Georgia Baugh<br><div class="gmail_extra">---<br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Georgia A. Baugh, M.A., M.A.L.I.S.<br>Associate Professor/Electronic Resources Librarian<br>Research & Instruction Services Department<br>Pius XII Memorial Library<br>Saint Louis University<br>3650 Lindell Blvd.<br>St. Louis, MO 63108<br>Phone: 314-977-3598<br><a href="mailto:baughga@slu.edu" target="_blank">baughga@slu.edu</a><br><a href="http://libguides.slu.edu/profile/baughga" target="_blank">http://libguides.slu.edu/profile/baughga</a><br><span style="color:rgb(34,34,34)">Follow Pius XII Memorial Library on</span><span style="color:rgb(34,34,34)"> </span><a href="https://www.facebook.com/SLUPiusLibrary" target="_blank">Facebook</a><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">and</span><span style="color:rgb(34,34,34)"> </span><a href="https://twitter.com/piuslibrary" target="_blank">Twitter</a><span style="color:rgb(34,34,34)">! </span><br></div></div></div></div></div>
<br><div class="gmail_quote">On Wed, Mar 9, 2016 at 4:49 PM, Nikki DeMoville <span dir="ltr"><<a href="mailto:ndemovil@calpoly.edu" target="_blank">ndemovil@calpoly.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Hi Angie,<br>
<br>
We haven't experienced this with Endnote, and I am aware that some
of our faculty are using RefWorks in similar ways, without
encountering problems. Since we don't officially provide or
support either one, though, that probably limits overall usage.<br>
<br>
Zotero, on the other hand, is another story. We have a faculty
member who upgraded his account in October and has since triggered
a total of 19 IP blocks as Zotero persistently tries (and fails)
to sync the citations related to just 9 articles. The professor
has been trying to resolve the problem, but unfortunately the
vendor has been completely unhelpful and Zotero's help isn't great
either.<br>
<br>
As far as the publishers go, there seems to be a lot of variance
in how sophisticated their software is and what they consider
excessive use. Most will create an exception for IP addresses
associated with proxy servers, but I have doubts that they would
extend the privilege to individual users. I don't know enough
about EndNote to speculate what's triggering the blocks; in
Zotero, it seems to involve making multiple simultaneous requests
for different categories of metadata. I'm not sure how easy it
would be for a platform to tell the difference between that kind
of behavior and the kind of scripted harvesting that would be
definitively outside the terms of use, though I think that there
is a lot of leeway in where you might draw the line.<br>
<br>
Regards,<br>
<br>
Nikki<br>
-- <br>
<b>Nikki DeMoville</b>
<br>
Electronic Resources Coordinator
<br>
Robert E. Kennedy Library
<br>
California Polytechnic State University
<br>
San Luis Obispo, California
<br>
<br>
Direct <a href="tel:805-756-5780" value="+18057565780" target="_blank">805-756-5780</a>
<br>
Fax <a href="tel:805-756-7711" value="+18057567711" target="_blank">805-756-7711</a>
<br>
<a href="mailto:ndemovil@calpoly.edu" target="_blank">ndemovil@calpoly.edu</a>
<br>
<br>
On 3/9/2016 12:24 PM, Rathmel, Angela wrote:<br>
</div>
<blockquote type="cite">
<div>
<p class="MsoNormal">Hello, <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hoping some of you can help with some
questions about Endnote, its search and full text download
features, and IPs being blocked for excessive use.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Has anyone experience a pattern of
excessive use triggers for patrons using EndNote’s Full-Text
Online feature? And have you had success in getting providers
to make a global exception to this kind of use? Or any other
suggestion for the user in preventing this? <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I have a patron who has successfully used
the feature to download the full text PDF from journals
published by several major publishers, but with one in
particular s/he continues to keep getting our IP blocked.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Is it unreasonable for me to assume that
publishers’ excessive use triggers could be smart enough to
recognize and make an exception to not shut off IPs for
activity like this feature in EndNote?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks for your help!<u></u><u></u></p>
<p class="MsoNormal">Angie<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="color:gray">Angela Rathmel,
Head of Acquisitions & Resource Sharing
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:gray">University of
Kansas Libraries<u></u><u></u></span></p>
<p class="MsoNormal"><u><span style="color:gray"><a href="mailto:aroads@ku.edu" target="_blank"><span style="color:blue"></span></a><a href="mailto:aroads@ku.edu" target="_blank">aroads@ku.edu</a></span>
</u><span style="color:gray"> | <a href="mailto:atruthbrarian@gmail.com" target="_blank"><span style="color:blue"></span></a><a href="mailto:atruthbrarian@gmail.com" target="_blank">atruthbrarian@gmail.com</a></span>
<u></u><u></u></p>
<p class="MsoNormal"><span style="color:gray"><a href="tel:785%2F864-8834" value="+17858648834" target="_blank">785/864-8834</a> (w) |
<a href="tel:785%2F218-3881" value="+17852183881" target="_blank">785/218-3881</a> (cell)</span><span style="color:#1f497d">
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:black">St.
Silouan the Athonite, on printing this email:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:black">'That
green leaf on the tree which you needlessly plucked - it was
not wrong, only rather a pity for the little leaf.'
<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<br>
<fieldset></fieldset>
<br>
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