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<p class="MsoNormal">Hello, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hoping some of you can help with some questions about Endnote, its search and full text download features, and IPs being blocked for excessive use.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone experience a pattern of excessive use triggers for patrons using EndNote’s Full-Text Online feature? And have you had success in getting providers to make a global exception to this kind of use? Or any other suggestion for
the user in preventing this? <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a patron who has successfully used the feature to download the full text PDF from journals published by several major publishers, but with one in particular s/he continues to keep getting our IP blocked.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is it unreasonable for me to assume that publishers’ excessive use triggers could be smart enough to recognize and make an exception to not shut off IPs for activity like this feature in EndNote?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks for your help!<o:p></o:p></p>
<p class="MsoNormal">Angie<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:gray">Angela Rathmel, Head of Acquisitions & Resource Sharing
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:gray">University of Kansas Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:gray"><a href="mailto:aroads@ku.edu"><span style="color:blue">aroads@ku.edu</span></a>
</span></u><span style="color:gray"> | <a href="mailto:atruthbrarian@gmail.com"><span style="color:blue">atruthbrarian@gmail.com</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:gray">785/864-8834 (w) | 785/218-3881 (cell)</span><span style="color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:black">St. Silouan the Athonite, on printing this email:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:black">'That green leaf on the tree which you needlessly plucked - it was not wrong, only rather a pity for the little leaf.'
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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