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<p class="MsoNormal"><span style="color:#1F497D">Thank you, Camille,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Sagepub.com is acting as expected now. Consistently returning results from the “search all journals” function, opening TOCs and PDFs without errors or blank screens. I appreciate the quick resolution.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">All the best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Book Antiqua","serif";color:#17365D">Christina Torbert<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:red">Head of Continuing Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:red">Bibliographer for Philosophy and Religion<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:red">Associate Professor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:#1F497D">J.D. Williams Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:#1F497D">University of Mississippi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:#1F497D">P.O. Box 1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:#1F497D">University, MS 38677-1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:#1F497D">U.S.A.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:#1F497D">O: +1-662-915-7059 | F: +1-662-915-6744<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua","serif";color:#1F497D">ctorbert@olemiss.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Gamboa, Camille<br>
<b>Sent:</b> Monday, February 29, 2016 1:43 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] trouble accessing Sage content?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Dear All,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">We apologize for the intermittent technical issues you may be experiencing with SAGE Journals. We want to assure you that we are working on the issue presently with our hosting partner and expect to be restored
to full service shortly. We will provide updates as we have them. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you for your feedback regarding this issue. Please feel free to come to us with specific queries at any time:
<a href="mailto:SJPlatform@sagepub.com">SJPlatform@sagepub.com</a>. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Regards, </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Camille Gamboa</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">SAGE Publishing</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:Camille.gamboa@sagepub.com">Camille.gamboa@sagepub.com</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Tina Adams<br>
<b>Sent:</b> Monday, February 29, 2016 10:23 AM<br>
<b>To:</b> Nikki DeMoville; <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] trouble accessing Sage content?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">As are we at Western Carolina University. It is intermittent here.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Tina<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:windowtext">From:</span></b><span style="color:windowtext"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Nikki DeMoville<br>
<b>Sent:</b> Monday, February 29, 2016 12:39 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] trouble accessing Sage content?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks for the heads up. We are experiencing problems also--the same things Ben is seeing. I saw the same problems in IE, Chrome, and Firefox.<br>
-- <br>
<b>Nikki DeMoville</b> <br>
Electronic Resources Coordinator <br>
Robert E. Kennedy Library <br>
California Polytechnic State University <br>
San Luis Obispo, California <br>
<br>
Direct 805-756-5780 <br>
Fax 805-756-7711 <br>
<a href="mailto:ndemovil@calpoly.edu">ndemovil@calpoly.edu</a> <br>
<br>
On 2/29/2016 9:26 AM, Hockenberry, Benjamin wrote:<span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Thanks for calling attention to this, Christina. Lots of errors here too.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Sometimes the error is “Error: There was a problem handling your request. Please try again in a few minutes, or contact us if you continue to experience this problem.” Sometimes a blank white screen under the
header. Lots of “Zero search results” findings, as well.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Ben Hockenberry, Systems Librarian</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Lavery Library, St. John Fisher College | 3690 East Avenue, Rochester, NY 14618</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">(585) 385-8382 | <a href="mailto:bhockenberry@sjfc.edu">
bhockenberry@sjfc.edu</a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Christina Torbert<br>
<b>Sent:</b> Monday, February 29, 2016 12:13 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>; Serials in Libraries Discussion Forum
<a href="mailto:SERIALST@LISTSERV.NASIG.ORG"><SERIALST@LISTSERV.NASIG.ORG></a>; EBSCO Discovery Service Partners
<a href="mailto:EDS_PARTNERS@EBSCOHOST.COM"><EDS_PARTNERS@EBSCOHOST.COM></a> (<a href="mailto:EDS_PARTNERS@EBSCOHOST.COM">EDS_PARTNERS@EBSCOHOST.COM</a>)
<a href="mailto:EDS_PARTNERS@EBSCOHOST.COM"><EDS_PARTNERS@EBSCOHOST.COM></a><br>
<b>Subject:</b> [Eril-l] trouble accessing Sage content?<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I apologize for duplicating this query on multiple lists.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Is anyone else having trouble accessing content on the Sagepub.com site? Did I miss a message about a system update?<o:p></o:p></p>
<p class="MsoNormal">I’m getting a variety of error messages, mostly indicating that the content isn’t available. Sometimes the message is polite about not being available, sometimes it just the html code for the message, and sometime I do get the content.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thank you.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Christina Torbert</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif\;color\:red"">Head of Continuing Resources</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif\;color\:red"">Bibliographer for Philosophy and Religion</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif\;color\:red"">Associate Professor</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif"">J.D. Williams Library</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif"">University of Mississippi</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif"">P.O. Box 1848</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif"">University, MS 38677-1848</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif"">U.S.A.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif"">O: +1-662-915-7059 | F: +1-662-915-6744</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua \,serif""><a href="mailto:ctorbert@olemiss.edu">ctorbert@olemiss.edu</a></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Eril-l mailing list<o:p></o:p></pre>
<pre><a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><o:p></o:p></pre>
<pre><a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></pre>
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