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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">As you know, OUP recently moved all journal content onto https: web pages to provide more secure browsing access to OUP-hosted journals. This change has resulted
in problems with access to OUP content for some users. </span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We apologise for the inconvenience customers have experienced with access following the switchover. While we work to resolve these issues, we will dual host
our journals on both the http and https versions of our platform, which should restore access immediately. Customers may need to clear their cache if they had experienced access issues previously. Any users who have made recent updates in line with advice
from our Customer Services team should not be disrupted by this change. </span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">If you continue to experience access problems, please contact our Customer Service team via the following email addresses:</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">For Oxford Journals Collection Customers</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(UK and Rest of World)</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
<a href="mailto:jnls.consortia@oup.com">jnls.consortia@oup.com</a></span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(North and South America)
</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:jnls.consortia.US@oup.com">jnls.consortia.US@oup.com</a></span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">For other journal subscribers</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(UK and Rest of World)</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
<a href="mailto:jnls.cust.serv@oup.com">jnls.cust.serv@oup.com</a> </span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(North and South America)</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">
<span style="color:#1F497D"><a href="mailto:jnlorders@oup.com">jnlorders@oup.com</a>
</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#1F497D">Patricia Bowers Hudson | Associate Director of Institutional Marketing<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#1F497D">Oxford University Press | 2001 Evans Road | Cary, NC 27513 | USA
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#1F497D">+1 919 677 0977 Ext. 5247<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#1F497D"><a href="mailto:patricia.hudson@oup.com" title="mailto:patricia.hudson@oup.com"><span lang="ES" style="color:#1F497D">patricia.hudson@oup.com</span></a><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Kidder, Louise<br>
<b>Sent:</b> Friday, February 19, 2016 11:25 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Cc:</b> Cary - Journal Orders<br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif"">We are also using EZproxy and Serials Solutions, as well as the ProQuest Summon discovery service.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif""><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Georgia","serif""><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Georgia","serif"">For us, OUP articles are accessible through Summon, both current titles in the journal/OUP platform and back issues through JSTOR.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Georgia","serif""><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Georgia","serif"">As of this morning, the Serials Solutions A-Z journal list links still point to http and do not redirect properly, whether in-house or proxied – I have opened a case
with ProQuest about this, and based on Daniel’s email below I’m assuming we can expect this to be fixed soon.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Georgia","serif""><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Georgia","serif"">Manually changing links to https only works to some extent – we can access the journal pages, but browsing archives w/in the OUP platform is hit and miss. As of this
morning, links through databases like PubMed & Ovid also do not resolve or redirect. These problems persist across browsers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif"">I have asked our proxy admin to check on the security certificate issue, as suggested by Oxford. If there is something we need to change on our end, that’s fine – but we really
could have used a heads-up about it so we could address the issue <i>before</i> it became an actual problem for our patrons.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif"">I have not yet received anything but the canned response from both OUP and ProQuest support, so I will continue watching this thread to see if anyone else who is experiencing
this issue gets a resolution. If we get a resolution, I will share it here as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif"">Happy Friday, everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif"">Louise<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif";color:#4F6228"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#4F6228"><img border="0" width="193" height="4" id="Picture_x0020_9" src="cid:image001.png@01D16B2C.C8966E90" alt="Line.eps"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Helvetica","sans-serif";color:#4F6228"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#4F6228">Louise Kidder</span></b><span style="font-size:8.0pt;font-family:"Helvetica 55 Roman";color:#4F6228"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">Discovery Services Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">Moody Medical Library/Academic Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">University of Texas Medical Branch<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">301 University Blvd., Galveston, TX 77555-1035<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#4F6228">P</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">409.772.8741</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#4F6228">F</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616364">409.762.9782</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#4F6228">E</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#EA2839"><a href="mailto:tlkidder@utmb.edu">tlkidder@utmb.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#EA2839"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#EA2839"><img border="0" width="154" height="74" id="Picture_x0020_2" src="cid:image002.png@01D16B2C.C8966E90" alt="UTMBlogo"></span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#616265"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif";color:#4F6228"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif";color:#4F6228"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Georgia","serif";color:#4F6228"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Stephanie Spratt<br>
<b>Sent:</b> Friday, February 19, 2016 7:32 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="font-family:"Calibri","sans-serif";color:black">We are an EZproxy and Serials Solutions library. I had hoped the below report that Oxford title-level links were changed to the "https" format yesterday would fix the linking issue today. However,
that is not the case.<o:p></o:p></span></p>
<p><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri","sans-serif";color:black">In Serials Solutions, I now see two URLs (the http and the https) in each journal record activated for Oxford. When I tried to link through my A-Z list, the "http" version is still the link that
is active for users, however. Maybe Serials Solutions still needs to go through one more cache update?<o:p></o:p></span></p>
<p><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#666699">~~~~~~~~~~~~~~~~~~~~~~~~~~~</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#666699">Stephanie Spratt</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#666699">Electronic Resources & Serials Librarian</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#666699">Kraemer Family Library</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#666699">University of Colorado - Colorado Springs</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#666699">1420 Austin Bluffs Pkwy.</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#666699">Colorado Springs, CO 80918</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#666699">(719) 255-3199</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Calibri","sans-serif";color:#212121">
<hr size="2" width="98%" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Daniel Peterson <<a href="mailto:dcpcreations@gmail.com">dcpcreations@gmail.com</a>><br>
<b>Sent:</b> Thursday, February 18, 2016 3:29 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><span style="font-family:"Calibri","sans-serif";color:#212121">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#212121"> <o:p></o:p></span></p>
</div>
</div>
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<div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri","sans-serif";color:#212121">Serials Solutions/ProQuest Workflow Solutions has updated their title-level links, which should be live to users tomorrow. Summon direct linking
uses the DOI, which will require an OUP update of the data at CrossRef.<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#212121">Daniel<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#212121"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#212121">On Thu, Feb 18, 2016 at 1:18 PM, Erin Gallagher <<a href="mailto:EGALLAGHER@rollins.edu" target="_blank">EGALLAGHER@rollins.edu</a>> wrote:<o:p></o:p></span></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hear, hear! Instead of sharing news of this impending change, we found out about it when our users couldn’t access
Oxford content, with no chance for proactive measures. And talk of a “solution” leaves us unclear as to whether we need to make local fixes or if Oxford is working on it. This was poorly handled.
</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Erin</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121">Erin Gallagher</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121">Electronic Resources & Serials Librarian</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121">Olin Library</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121">Rollins College</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121">1000 Holt Avenue</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121">Winter Park, FL 32789</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<u><span style="font-family:"Calibri","sans-serif";color:blue"><a href="mailto:egallagher@rollins.edu" target="_blank"><span style="color:#0563C1">egallagher@rollins.edu</span></a></span></u><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121"><a href="tel:%28407%29%20975-6431" target="_blank">(407) 975-6431</a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top">
<span style="font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Bhatt, Anjana<br>
<b>Sent:</b> Thursday, February 18, 2016 4:14 PM<br>
<b>To:</b> Athena Hoeppner; <a href="mailto:eril-l@lists.eril-l.org" target="_blank">
eril-l@lists.eril-l.org</a>; <a href="mailto:patricia.hudson@oup.com" target="_blank">
patricia.hudson@oup.com</a></span><span style="color:#212121"><o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#212121"><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??<o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Athena is so right about the browser and other issues…and on top of these problems, they are claiming
that the change is working for most of their customers and only some libraries are effected.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:#212121">Thanks & Regards.</span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:#212121">Anjana.</span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:14.0pt;font-family:"Lucida Handwriting";color:green"> </span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:14.0pt;font-family:"Lucida Handwriting";color:green">Anjana H. Bhatt
</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D">University Librarian (Electronic Resources)
<br>
</span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://library.fgcu.edu/" target="_blank">Florida Gulf Coast University Library</a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">10501 FGCU Boulevard South</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Fort Myers, FL 33965-6501<br>
</span><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D">Office Location: Library West 236</span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D">Phone:
</span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="tel:239-590-7634" target="_blank"><span style="font-family:"Verdana","sans-serif";color:#1F497D">239-590-7634</span></a></span><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D">,
Fax: </span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="tel:239-590-7609" target="_blank"><span style="font-family:"Verdana","sans-serif";color:#1F497D">239-590-7609</span></a></span><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D">,
E-mail: </span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:abhatt@fgcu.edu" target="_blank"><span style="font-family:"Verdana","sans-serif";color:#1F497D">abhatt@fgcu.edu</span></a></span><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D"><br>
</span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://library.fgcu.edu/FAC/abhatt/bhatt.htm" target="_blank">http://library.fgcu.edu/FAC/abhatt/bhatt.htm</a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><b><span style="font-size:10.0pt;color:#1F497D">FGCU library provide services that</span></b><span style="color:#1F497D">
</span><b><span style="font-size:10.0pt;color:#1F497D">support student pursuits for academic success</span></b><span style="color:#1F497D">
</span><b><span style="font-size:10.0pt;color:#1F497D">and faculty endeavors for knowledge creation and classroom instruction.
</span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Florida has a very broad public records law. As a result, any written communication created
or received by Florida Gulf Coast University employees is subject to disclosure to the public and the media, upon request, unless otherwise exempt. Under Florida law, e-mail addresses are public records. If you do not want your email address released in
response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.</span></i></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D"> </span></b><span style="color:#212121"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Athena Hoeppner<br>
<b>Sent:</b> Thursday, February 18, 2016 4:09 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>;
<a href="mailto:patricia.hudson@oup.com" target="_blank">patricia.hudson@oup.com</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><span style="color:#212121"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121">It seems that Oxford created a problem that affects the majority (if not all) of their customers, but is responding
as if it were a problem caused by individual browsers and institutional settings.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121">This sentence troubles me because it may mislead libraries into hunting for the Oxford Journals SSL certificate or trying
to “set up [the certificate] for Oxfordjournals.org”:</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">the institution will need to have an SSL certificate installed and set-up for the Oxfordjournals.org domain</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121">Typically, libraries will have an SSL certificate for their EZproxy. They would then put the appropriate vendor stanza
in the config.txt file. We at UCF have a SSL certificate and access many eResources that use SSL/https. They did not give us any problems, even during their transition from http to https.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121">I implore Oxford to find a solution that works for their customers. This is not a library-by-library problem.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121">Athena
</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Shirley Ainsworth<br>
<b>Sent:</b> Thursday, February 18, 2016 2:40 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><span style="color:#212121"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;margin-left:.5in">
<span style="color:#212121">OUP links do not work from Pubmed, Scopus nor Web of Science, the dois from CrossRef do not resolve, ( and I thought that was the whole point of having dois, that it doesn't matter if the publisher changes urls...) and the ezproxy
stanza from the OUP page is<br>
out of date <a href="http://www.oxfordjournals.org/en/help/tech-info/ezproxyconfig.txt" target="_blank">
http://www.oxfordjournals.org/en/help/tech-info/ezproxyconfig.txt</a>.<br>
<br>
I think that everyone is having problems with OUP. <br>
<br>
thanks<br>
Shirley<o:p></o:p></span></p>
<pre style="margin-left:.5in"><span style="color:#212121">-- <o:p></o:p></span></pre>
<pre style="margin-left:.5in"><span style="color:#212121">Shirley Ainsworth<o:p></o:p></span></pre>
<pre style="margin-left:.5in"><span style="color:#212121">Bibliotecaria/Librarian<o:p></o:p></span></pre>
<pre style="margin-left:.5in"><span style="color:#212121">Instituto de Biotecnologia, UNAM<o:p></o:p></span></pre>
<pre style="margin-left:.5in"><span style="color:#212121">Cuernavaca, Morelos, Mexico.<o:p></o:p></span></pre>
<pre style="margin-left:.5in"><span style="color:#212121">email <a href="mailto:shirley@ibt.unam.mx" target="_blank">shirley@ibt.unam.mx</a> <o:p></o:p></span></pre>
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<span style="color:#212121"><br>
<br>
<br>
El 18/02/2016 a las 11:48 a.m., Hudson, Patricia escribió:<o:p></o:p></span></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">Hi all,</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">A brief update from OUP. As I had explained yesterday, in order to provide more secure browsing access to OUP-hosted journals, OUP have moved all our journals to be hosted on https:
web pages. This change took effect on Tuesday, and some customers have experienced an issue when accessing our journals. Again, we apologize for the inconvenience this has caused and are working with our customers individually to resolve all issues as quickly
as possible.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">Individual users should confirm that they are using either the current or previous version of any major browser. Institutional access issues may point to an issue with a proxy/network
configuration setting. If access fails for all up-to-date browsers, please consult your Network Team to check proxy/network settings. To access a journal via a proxy using https:, the institution will need to have an SSL certificate installed and set-up
for the Oxfordjournals.org domain. Again, we sincerely apologize for the inconvenience this may have caused. For support, please contact us at one of the e-mail addresses listed below. Thank you for your patience while we resolve reported issues.</span><span style="color:#212121"><o:p></o:p></span></p>
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<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">For Oxford Journals Collection Customers (UK and Rest of World)
<a href="mailto:jnls.consortia@oup.com" target="_blank">jnls.consortia@oup.com</a> (North and South America)
<a href="mailto:jnls.consortia.US@oup.com" target="_blank">jnls.consortia.US@oup.com</a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">For other journal subscribers</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">(UK and Rest of World)
<a href="mailto:jnls.cust.serv@oup.com" target="_blank">jnls.cust.serv@oup.com</a> (North and South America)
<a href="mailto:jnlorders@oup.com" target="_blank">jnlorders@oup.com</a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">Many thanks to those of you who have contacted me off line. Thank you again for your patience, and we will keep you updated.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">Sincerely,</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">Patricia Hudson</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Hudson, Patricia<br>
<b>Sent:</b> Wednesday, February 17, 2016 2:36 PM<br>
<b>To:</b> Catherine C Tuohy; Shannon Teichmann; <a href="mailto:eril-l@lists.eril-l.org" target="_blank">
eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><span style="color:#212121"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">We apologize to all customers who are currently having problems accessing our journals site. In order to provide more secure browsing access to OUP hosted journals,
we have moved all our journals to be hosted on https: web pages. This change took effect yesterday, and should be transparent to most customers. Our IT department is working to replicate customer issues now. If you are having access issues, please e-mail our
customer services team at </span><u><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue"><a href="mailto:jnlorders@oup.com" target="_blank">jnlorders@oup.com</a></span></u><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">
with subject line “HTTPS Journals”. It would be very helpful if you can include the web browser and version you are using. We will be happy to keep this list posted as the issue is resolved.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">Thank you for your patience.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">Sincerely,</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">Patricia Hudson</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:10.0pt;color:#1F497D">Patricia Bowers Hudson | Associate Director of Institutional Marketing</span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:10.0pt;color:#1F497D">Oxford University Press | 2001 Evans Road | Cary, NC 27513 | USA
</span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:10.0pt;color:#1F497D"><a href="tel:%2B1%20919%20677%200977%20Ext.%205247" target="_blank">+1 919 677 0977 Ext. 5247</a></span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span lang="ES" style="font-size:10.0pt;color:#1F497D"><a href="mailto:patricia.hudson@oup.com" target="_blank">patricia.hudson@oup.com</a></span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#212121"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Catherine C Tuohy<br>
<b>Sent:</b> Wednesday, February 17, 2016 1:43 PM<br>
<b>To:</b> Shannon Teichmann; <a href="mailto:eril-l@lists.eril-l.org" target="_blank">
eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><span style="color:#212121"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yes, I have emailed support to see if they reply, Cathy</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Catherine C. Tuohy</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Assistant Director of Technology and Technical Services</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Emmanuel College Library</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">400 The Fenway</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Boston, MA 02115</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"><a href="tel:617-264-7658" target="_blank">617-264-7658</a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Shannon Teichmann<br>
<b>Sent:</b> Wednesday, February 17, 2016 12:55 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><span style="color:#212121"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-family:"Calibri","sans-serif";color:#1F497D">We are having trouble as well here at Austin College in Sherman, TX in accessing Oxford journals.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-family:"Calibri","sans-serif";color:#1F497D">Shannon</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<a name="1455550332__MailEndCompose"></a><span style="font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#212121"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Bonnie Tijerina<br>
<b>Sent:</b> Wednesday, February 17, 2016 11:42 AM<br>
<b>To:</b> Sara Colglazier <<a href="mailto:scolglaz@mtholyoke.edu" target="_blank">scolglaz@mtholyoke.edu</a>><br>
<b>Cc:</b> eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121">Hi everyone,<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121">Due to the large size of the initial email on this thread, our email list is holding most responses due to size limitations. If you tried to respond to Sara or would like to respond, please reply to this message instead of the initial
one.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121">Thanks!<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121">Bonnie<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="color:#212121"> <o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;margin-left:.5in">
<span style="color:#212121"><o:p> </o:p></span></p>
<pre style="margin-left:.5in"><span style="color:#212121">_______________________________________________<o:p></o:p></span></pre>
<pre style="margin-left:.5in"><span style="color:#212121">Eril-l mailing list<o:p></o:p></span></pre>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#212121">Daniel Peterson<br>
<a href="mailto:dcpcreations@gmail.com" target="_blank">dcpcreations@gmail.com</a><o:p></o:p></span></p>
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