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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">It seems that Oxford created a problem that affects the majority (if not all) of their customers, but is responding as if it were a problem caused by individual browsers and institutional
settings.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">This sentence troubles me because it may mislead libraries into hunting for the Oxford Journals SSL certificate or trying to “set up [the certificate] for Oxfordjournals.org”:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">the institution will need to have an SSL certificate installed and set-up for the Oxfordjournals.org domain<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Typically, libraries will have an SSL certificate for their EZproxy. They would then put the appropriate vendor stanza in the config.txt file. We at UCF have a SSL certificate and
access many eResources that use SSL/https. They did not give us any problems, even during their transition from http to https.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">I implore Oxford to find a solution that works for their customers. This is not a library-by-library problem.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Athena
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Shirley Ainsworth<br>
<b>Sent:</b> Thursday, February 18, 2016 2:40 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="margin-left:.5in">OUP links do not work from Pubmed, Scopus nor Web of Science, the dois from CrossRef do not resolve, ( and I thought that was the whole point of having dois, that it doesn't matter if the publisher changes urls...)
and the ezproxy stanza from the OUP page is<br>
out of date <a href="http://www.oxfordjournals.org/en/help/tech-info/ezproxyconfig.txt">
http://www.oxfordjournals.org/en/help/tech-info/ezproxyconfig.txt</a>.<br>
<br>
I think that everyone is having problems with OUP. <br>
<br>
thanks<br>
Shirley<br>
<br>
<o:p></o:p></p>
<pre style="margin-left:.5in">-- <o:p></o:p></pre>
<pre style="margin-left:.5in">Shirley Ainsworth<o:p></o:p></pre>
<pre style="margin-left:.5in">Bibliotecaria/Librarian<o:p></o:p></pre>
<pre style="margin-left:.5in">Instituto de Biotecnologia, UNAM<o:p></o:p></pre>
<pre style="margin-left:.5in">Cuernavaca, Morelos, Mexico.<o:p></o:p></pre>
<pre style="margin-left:.5in">email <a href="mailto:shirley@ibt.unam.mx">shirley@ibt.unam.mx</a> <o:p></o:p></pre>
<p class="MsoNormal" style="margin-left:.5in"><br>
<br>
<br>
El 18/02/2016 a las 11:48 a.m., Hudson, Patricia escribió:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi all,</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">A brief update from OUP. As I had explained yesterday, in order to provide more secure browsing access to OUP-hosted journals, OUP have moved all
our journals to be hosted on https: web pages. This change took effect on Tuesday, and some customers have experienced an issue when accessing our journals. Again, we apologize for the inconvenience this has caused and are working with our customers individually
to resolve all issues as quickly as possible.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Individual users should confirm that they are using either the current or previous version of any major browser. Institutional access issues may point
to an issue with a proxy/network configuration setting. If access fails for all up-to-date browsers, please consult your Network Team to check proxy/network settings. To access a journal via a proxy using https:, the institution will need to have an SSL
certificate installed and set-up for the Oxfordjournals.org domain. Again, we sincerely apologize for the inconvenience this may have caused. For support, please contact us at one of the e-mail addresses listed below. Thank you for your patience while we
resolve reported issues.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For Oxford Journals Collection Customers (UK and Rest of World)
<a href="mailto:jnls.consortia@oup.com"><span style="color:blue">jnls.consortia@oup.com</span></a> (North and South America)
<a href="mailto:jnls.consortia.US@oup.com"><span style="color:blue">jnls.consortia.US@oup.com</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For other journal subscribers</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">(UK and Rest of World)
<a href="mailto:jnls.cust.serv@oup.com"><span style="color:blue">jnls.cust.serv@oup.com</span></a> (North and South America)
<a href="mailto:jnlorders@oup.com"><span style="color:blue">jnlorders@oup.com</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Many thanks to those of you who have contacted me off line. Thank you again for your patience, and we will keep you updated.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sincerely,</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Patricia Hudson</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Hudson, Patricia<br>
<b>Sent:</b> Wednesday, February 17, 2016 2:36 PM<br>
<b>To:</b> Catherine C Tuohy; Shannon Teichmann; <a href="mailto:eril-l@lists.eril-l.org">
eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">We apologize to all customers who are currently having problems accessing our journals site. In order to provide more secure browsing
access to OUP hosted journals, we have moved all our journals to be hosted on https: web pages. This change took effect yesterday, and should be transparent to most customers. Our IT department is working to replicate customer issues now. If you are having
access issues, please e-mail our customer services team at </span><u><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue"><a href="mailto:jnlorders@oup.com"><span style="color:blue">jnlorders@oup.com</span></a></span></u><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">
with subject line “HTTPS Journals”. It would be very helpful if you can include the web browser and version you are using. We will be happy to keep this list posted as the issue is resolved.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you for your patience.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sincerely,</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Patricia Hudson</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:10.0pt;color:#1F497D">Patricia Bowers Hudson | Associate Director of Institutional Marketing</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:10.0pt;color:#1F497D">Oxford University Press | 2001 Evans Road | Cary, NC 27513 | USA
</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span style="font-size:10.0pt;color:#1F497D">+1 919 677 0977 Ext. 5247</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<b><span lang="ES" style="font-size:10.0pt;color:#1F497D"><a href="mailto:patricia.hudson@oup.com">patricia.hudson@oup.com</a></span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Catherine C Tuohy<br>
<b>Sent:</b> Wednesday, February 17, 2016 1:43 PM<br>
<b>To:</b> Shannon Teichmann; <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yes, I have emailed support to see if they reply, Cathy</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D">Catherine C. Tuohy</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D">Assistant Director of Technology and Technical Services</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D">Emmanuel College Library</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D">400 The Fenway</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D">Boston, MA 02115</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D">617-264-7658</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Shannon Teichmann<br>
<b>Sent:</b> Wednesday, February 17, 2016 12:55 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Calibri",sans-serif;color:#1F497D">We are having trouble as well here at Austin College in Sherman, TX in accessing Oxford journals.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Calibri",sans-serif;color:#1F497D">Shannon</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><a name="_MailEndCompose"></a><span style="font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Bonnie Tijerina<br>
<b>Sent:</b> Wednesday, February 17, 2016 11:42 AM<br>
<b>To:</b> Sara Colglazier <<a href="mailto:scolglaz@mtholyoke.edu">scolglaz@mtholyoke.edu</a>><br>
<b>Cc:</b> eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
<div>
<p class="MsoNormal" style="margin-left:.5in">Hi everyone,<o:p></o:p></p>
<div>
<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:.5in">Due to the large size of the initial email on this thread, our email list is holding most responses due to size limitations. If you tried to respond to Sara or would like to respond, please reply to this message
instead of the initial one.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:.5in">Thanks!<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:.5in">Bonnie<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
</div>
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