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<p class="MsoNormal"><span style="color:black">Hello again!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">First – I would like to extend a huge thank you to everyone who responded to my original message, both on and off list. It was heartening and validating to hear that we are not alone in these errors.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Second – Are any of you fine folks still encountering this problem? I haven’t received any new reports in a week and a half, and the error remains elusive when I try to reproduce it myself.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thank you!!!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Mandi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Mandi Schwarz<br>
<b>Sent:</b> Friday, November 06, 2015 4:15 PM<br>
<b>To:</b> 'eril-l@lists.eril-l.org'<br>
<b>Subject:</b> [Eril-l] Intermittent EBSCO Errors<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello collective wisdom,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Our on-campus users are experiencing intermittent EBSCO errors. The two common ones seem to be “Application Level Exception” and the ring of EBSCO icons after running a search. These have been occurring seemingly randomly over the past
week or so, and I have been unable to duplicate them on my machine. Anecdotally, they seem to be occurring most often in Firefox on both Windows and Mac machines (it has been difficult to get users to report these incidents), and affecting multiple EBSCO
resources.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is anyone else seeing odd behaviour from EBSCO?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal">Mandi<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Mandi Schwarz<br>
Library Assistant - Serials<br>
University of Northern British Columbia<br>
250-960-6455; <a href="mailto:Mandi.Schwarz@unbc.ca">Mandi.Schwarz@unbc.ca</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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