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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Greetings,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’m using </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2C3C42;background:white'><a href="http://www.oxfordjournals.org/en/">http://www.oxfordjournals.org/en/</a> to successfully access our e-journal usage data from Oxford. However, I have notes that this doesn’t work with Firefox or Chrome, only IE. So, I’m using IE. I just checked and I do get a “This webpage is not available” with Chrome.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2C3C42;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2C3C42;background:white'>Perhaps more messages to Oxford are warranted.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2C3C42;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2C3C42;background:white'>Best,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2C3C42;background:white'>Christine</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Eril-l [mailto:eril-l-bounces@lists.eril-l.org] <b>On Behalf Of </b>erin.wentz@mcphs.edu<br><b>Sent:</b> Friday, October 23, 2015 9:17 AM<br><b>To:</b> eril-l@lists.eril-l.org<br><b>Subject:</b> Re: [Eril-l] Problem accessing Oxford Journals usage stats<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi all,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I am seeing a cross between what Bob, Mandy and Cat, and Kate see.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In Firefox 41.0.2 on a Windows 7 computer, I go to <a href="http://services.oxfordjournals.org/my_account/">http://services.oxfordjournals.org/my_account/</a>. I sign in with my administrative credentials. I click "View Usage Statistics." I am brought to <a href="https://access.oxfordjournals.org/oup/login/local.do?url=http://reports.oxfordjournals.org/Account/ouplogin/">https://access.oxfordjournals.org/oup/login/local.do?url=http://reports.oxfordjournals.org/Account/ouplogin/</a>. I re-enter my administrative credentials. I select "I am not a robot." I select all of the pictures that have the requested object. I click sign in. I receive the message "The connection was reset." Refreshing the page does not resolve the issue.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>However, if I now go back to <a href="http://services.oxfordjournals.org/my_account/">http://services.oxfordjournals.org/my_account/</a> and click "View Usage Statistics," everything works and I can access our statistics.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thank you,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Erin<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p><br>... <o:p></o:p></p><p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Erin Wentz <br><i>Electronic Resources Librarian, Assistant Professor</i><br>Library and Learning Resources <br><b>MCPHS University</b> </span><o:p></o:p></p><p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>179 Longwood Ave | Boston MA 02115 <br><b>T</b> 617.732.2810 <br><a href="mailto:erin.wentz@mcphs.edu">erin.wentz@mcphs.edu</a> <br></span><span style='font-size:9.0pt'><a href="http://www.mcphs.edu">www.mcphs.edu</a> </span><o:p></o:p></p><p><a href="http://www.mcphs.edu/" title=""><span style='text-decoration:none'><img border=0 width=224 height=63 id="_x0000_i1025" src="cid:image001.jpg@01D10D74.FEB92910"></span></a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><em><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Confidentiality Note:</span></b></em><em><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> This e-mail, and any attachment to it, is intended to be confidential and might be legally privileged. It is intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that reading, copying, disseminating or distributing this email is strictly prohibited. If you have received this e-mail in error, please immediately return it to the sender and delete it from your system. Thank you.</span></em><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>] <b>On Behalf Of </b>Catherine C Tuohy<br><b>Sent:</b> Friday, October 23, 2015 7:09 AM<br><b>To:</b> Mandi Schwarz <<a href="mailto:Mandi.Schwarz@unbc.ca">Mandi.Schwarz@unbc.ca</a>>; 'eril-l@lists.eril-l.org' <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br><b>Subject:</b> Re: [Eril-l] Problem accessing Oxford Journals usage stats<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div id=divtagdefaultwrapper><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>I have the same experience as Mandi, C<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div id=Signature><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Catherine C. Tuohy</span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Assistant Director of Technology and Technical Services</span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Emmanuel College Library</span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>400 The Fenway</span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Boston, MA 02115</span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>617-264-7658</span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-family:"Calibri","sans-serif";color:black'><hr size=2 width="98%" align=center></span></div><div id=divRplyFwdMsg><p class=MsoNormal style='background:white'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of Mandi Schwarz <<a href="mailto:Mandi.Schwarz@unbc.ca">Mandi.Schwarz@unbc.ca</a>><br><b>Sent:</b> Thursday, October 22, 2015 7:09 PM<br><b>To:</b> 'eril-l@lists.eril-l.org'<br><b>Subject:</b> Re: [Eril-l] Problem accessing Oxford Journals usage stats</span><span style='font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div></div><div><div><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>We are not having problems – here is my experience:<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>I start with <a href="http://services.oxfordjournals.org/my_account/" id=LPlnk70579><span style='color:#0563C1'>http://services.oxfordjournals.org/my_account/</span></a> where I log in with our admin credentials. I click “View usage stats”, and like you Bob, I get passed to <a href="https://access.oxfordjournals.org/oup/login/local.do?url=http://reports.oxfordjournals.org/Account/ouplogin/"><span style='color:#0563C1'>https://access.oxfordjournals.org/oup/login/local.do?url=http://reports.oxfordjournals.org/Account/ouplogin/</span></a> where I enter our admin credentials again, click the box in the captcha next to “I am not a robot”, correctly identify all the images that contain ice cream which gets me a checkmark in the original captcha box, and then I can sign in and pull a usage stats report.<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>I am using Firefox 41.0.2 on Windows 7 Enterprise SP1.<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Sorry for being no help – I would happily report this to OUP if we were experiencing the same problem.<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Best,<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Mandi<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Mandi Schwarz<br>Library Assistant - Serials<br>University of Northern British Columbia<br>250-960-6455; <a href="mailto:Mandi.Schwarz@unbc.ca"><span style='color:#0563C1'>Mandi.Schwarz@unbc.ca</span></a><o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p style='background:white'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>] <b>On Behalf Of </b>Bob Pearson<br><b>Sent:</b> Thursday, October 22, 2015 2:08 PM<br><b>To:</b> 'eril-l@lists.eril-l.org'<br><b>Subject:</b> Re: [Eril-l] Problem accessing Oxford Journals usage stats</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div></div><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Steve – I have seen that Captcha error too, but only when I was accessing via EZproxy. But since I shouldn’t have to use EZproxy to access usage stats, I haven’t bothered to report that issue at this point. I assume it is a similar issue to what occurs with client IDs for the Google Maps API, where the ezproxied institutional domain is not registered for the ID or site key.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Stephanie – at that URL I can log in ok, but then when I click “View usage stats”, it takes me to <a href="https://access.oxfordjournals.org/oup/login/local.do?url=http://reports.oxfordjournals.org/Account/ouplogin/"><span style='color:#1F497D'>https://access.oxfordjournals.org/oup/login/local.do?url=http://reports.oxfordjournals.org/Account/ouplogin/</span></a>, where I have to log in again, and that is where things fail.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Cat (off list) – I am not using any proxy when I try to access the stats, so proxies are not a factor. </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>For those who do also have the problem, could you please report it to OUP, even if you have already done so in the past. OUP thinks our institution is the only one with the problem and, while they have investigated, they keep pushing the issue back to us on that basis.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>thanks</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Bob</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span lang=EN-NZ style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p style='background:white'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org"><span style='color:#0563C1'>mailto:eril-l-bounces@lists.eril-l.org</span></a>] <b>On Behalf Of </b>Steve Oberg<br><b>Sent:</b> Friday, 23 October 2015 4:53 a.m.<br><b>To:</b> 'eril-l@lists.eril-l.org'<br><b>Subject:</b> Re: [Eril-l] Problem accessing Oxford Journals usage stats<o:p></o:p></span></p></div></div><p style='background:white'><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><div><div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>We are experiencing problems with access as well. I tried using the URL mentioned below and our existing credentials didn’t work, so I tried to reset our password. At the Forgotten Password or Username page, when I used Safari for Mac and input the correct value in “Username or previously registered email address”, I got a message saying “Captcha verification was not successful.” But there was no captcha displayed! I switched to Firefox for Mac and this time, saw where the captcha is supposed to be. However, it says “ERROR: Invalid domain for site key”.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>I guess I’ll be submitting a support ticket with them…</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Steve</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><div><div id="MAC_OUTLOOK_SIGNATURE"><div><div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><a href="http://www.wheaton.edu/Academics/Faculty/O/Steve-Oberg"><span style='color:purple'>Steve Oberg</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Assistant Professor of Library Science</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Electronic Resources and Serials</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Wheaton College (IL)</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>+1 (630) 752-5852</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div></div></div></div></div></div></div></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p style='background:white'><b><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From: </span></b><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org"><span style='color:#0563C1'>eril-l-bounces@lists.eril-l.org</span></a>> on behalf of "Larrison, Stephanie A" <<a href="mailto:larrison@txstate.edu"><span style='color:#0563C1'>larrison@txstate.edu</span></a>><br><b>Date: </b>Thursday, October 22, 2015 at 10:34 AM<br><b>To: </b>"<a href="mailto:'eril-l@lists.eril-l.org"><span style='color:#0563C1'>'eril-l@lists.eril-l.org</span></a>'" <<a href="mailto:eril-l@lists.eril-l.org"><span style='color:#0563C1'>eril-l@lists.eril-l.org</span></a>><br><b>Subject: </b>Re: [Eril-l] Problem accessing Oxford Journals usage stats</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><div><p style='background:white'><span lang=EN-NZ style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><blockquote style='border:none;border-left:solid #B5C4DF 4.5pt;padding:0in 0in 0in 4.0pt;margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt' id="MAC_OUTLOOK_ATTRIBUTION_BLOCKQUOTE"><div><div><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Bob et al,<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>The only URL I have had luck with is <a href="http://services.oxfordjournals.org/my_account/"><span style='color:#0563C1'>http://services.oxfordjournals.org/my_account/</span></a> Is this the one you are using now?<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Stephanie Larrison<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Electronic Resources Librarian<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Texas State University<o:p></o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div></div></blockquote></div></div></div></div></div></body></html>