<div dir="ltr">Hi Diane,<div><br></div><div>We are also experiencing this issue at Macalester College. It is asking us to login via our institution though we should be recognizable by IP. We were able to search by institution name at one point today to login. </div><div><br></div><div><div><div><div><span style="font-family:tahoma,sans-serif">Katie Witzig<br></span></div><span style="font-family:tahoma,sans-serif">Library Specialist <br></span></div><span style="font-family:tahoma,sans-serif">DeWitt Wallace Library<br></span></div><div><span style="font-family:tahoma,sans-serif">Macalester College<br></span></div><div><span style="font-family:tahoma,sans-serif"><a href="mailto:kwitzig@macalester.edu" target="_blank">kwitzig@macalester.edu</a><br></span></div><span style="font-family:tahoma,sans-serif"></span><div><font face="tahoma,sans-serif">651.696.6749<br></font></div></div><div><br></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Oct 12, 2015 at 3:35 PM, Diane Westerfield <span dir="ltr"><<a href="mailto:Diane.Westerfield@coloradocollege.edu" target="_blank">Diane.Westerfield@coloradocollege.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
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<p class="MsoNormal">Hi,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Just now we discovered that is JSTOR misbehaving oddly, as in asking for payment for articles in collections we subscribe to, or giving straight-up error messages. I tried clearing my browser cache and was able to load one article, then
the problems started again. Happens with both the proxy link and the direct link. Just wondering if anybody else is having trouble. I put in an error message as I wasn’t able to get through on the phone.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Our school operates on the Block Plan where students take one class at a time for 3 ½ weeks and we’re in the last few days of the Block, which means students are desperate for articles as they finish their papers. Not a good time for JSTOR
to be unavailable.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Diane Westerfield, Electronic Resources & Serials Librarian<u></u><u></u></p>
<p class="MsoNormal">Tutt Library, Colorado College<u></u><u></u></p>
<p class="MsoNormal"><a href="mailto:diane.westerfield@coloradocollege.edu" target="_blank">diane.westerfield@coloradocollege.edu</a><u></u><u></u></p>
<p class="MsoNormal"><a href="tel:%28719%29%20389-6661" value="+17193896661" target="_blank">(719) 389-6661</a><u></u><u></u></p>
<p class="MsoNormal"><a href="tel:%28719%29%20389-6082" value="+17193896082" target="_blank">(719) 389-6082</a> (fax)<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature"><div dir="ltr"><div><div><div><br></div></div></div></div></div>
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