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<span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:14pt; color:black">We have the problem at UCF, too. I called JSTOR but got voicemail.<br>

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<span style="color:black">-----Original Message----- <br>

<b>From:</b> Sara Colglazier [scolglaz@mtholyoke.edu]<br>

<b>Received:</b> Monday, 12 Oct 2015, 4:47PM<br>

<b>To:</b> Diane Westerfield [Diane.Westerfield@coloradocollege.edu]<br>

<b>CC:</b> eril-l@lists.eril-l.org [eril-l@lists.eril-l.org]<br>

<b>Subject:</b> Re: [Eril-l] JSTOR having problems?<br>

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<div dir="ltr">Has anyone tried contact JSTOR? I just used CONTACT JSTOR SUPPORT. Sara</div>

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<div class="gmail_quote">On Mon, Oct 12, 2015 at 4:46 PM, Diane Westerfield <span dir="ltr">

<<a href="mailto:Diane.Westerfield@coloradocollege.edu" target="_blank">Diane.Westerfield@coloradocollege.edu</a>></span> wrote:<br>

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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Thanks everybody who responded. Now I can tell panicking students that it’s a nationwide problem, which may allow us to redirect them to other resources.

</span><span style="font-size:11.0pt; font-family:Wingdings">J</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""> Sometimes they get so locked on to one thing, it can be hard to get them to accept alternatives.<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Appreciatively,<u></u><u></u></span></p>

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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Diane Westerfield, Electronic Resources & Serials Librarian<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Tutt Library, Colorado College<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""><a href="mailto:diane.westerfield@coloradocollege.edu" target="_blank"><span style="color:blue">diane.westerfield@coloradocollege.edu</span></a><u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""><a href="tel:%28719%29%20389-6661" value="+17193896661" target="_blank">(719) 389-6661</a><u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""><a href="tel:%28719%29%20389-6082" value="+17193896082" target="_blank">(719) 389-6082</a> (fax)<u></u><u></u></span></p>

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-- <br>

<div class="gmail_signature">Sara Colglazier

<div>Electronic Resources Management and Discovery Services Librarian<br>

Discovery and Access: Discovery Services, Rm. 433</div>

<div>Library, Information, & Technology Services</div>

<div>Mount Holyoke College<br>

50 College Street</div>

<div>South Hadley, MA 01075</div>

<div>T: 413-538-2437<br>

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