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<p class="MsoNormal"><span style="color:#1F497D">Hi Diane,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It’s not just you. We just discovered exactly the same problem.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kate<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F497D">Kate Montgomery<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F497D">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F497D">Tulane University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F497D">(504) 865-5686<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F497D">kmontgom@tulane.edu<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> Monday, October 12, 2015 3:35 PM<br>
<b>To:</b> 'eril-l@lists.eril-l.org' <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] JSTOR having problems?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just now we discovered that is JSTOR misbehaving oddly, as in asking for payment for articles in collections we subscribe to, or giving straight-up error messages. I tried clearing my browser cache and was able to load one article, then
the problems started again. Happens with both the proxy link and the direct link. Just wondering if anybody else is having trouble. I put in an error message as I wasn’t able to get through on the phone.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Our school operates on the Block Plan where students take one class at a time for 3 ½ weeks and we’re in the last few days of the Block, which means students are desperate for articles as they finish their papers. Not a good time for JSTOR
to be unavailable.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></p>
<p class="MsoNormal">Tutt Library, Colorado College<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:diane.westerfield@coloradocollege.edu">diane.westerfield@coloradocollege.edu</a><o:p></o:p></p>
<p class="MsoNormal">(719) 389-6661<o:p></o:p></p>
<p class="MsoNormal">(719) 389-6082 (fax)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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