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<div>Hello, </div>
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<div>This may be obvious, and not the problem in your case, but for us, u<span style="background-color: rgba(255, 255, 255, 0);">sers must first register for an account while on-campus with a University email address before accessing the resource off-campus.
To access the resource from off-campus after registering, users must log in using the additional authentication step. Users must log into their accounts every 120 days from on campus to re-set the remote access period. If you use a pop-up blocker, you will
need to turn it off to access this resource. </span></div>
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<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><span style="background-color: rgba(255, 255, 255, 0);">Thanks,</span></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><span style="background-color: rgba(255, 255, 255, 0);">Kat</span></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><span style="background-color: rgba(255, 255, 255, 0);"><br>
</span></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><span style="background-color: rgba(255, 255, 255, 0);">Katherine Hart<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><span style="background-color: rgba(255, 255, 255, 0);">Electronic & Continuing Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><span style="background-color: rgba(255, 255, 255, 0);">Georgia State University Library<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);"><a href="x-apple-data-detectors://1/0" x-apple-data-detectors="true" x-apple-data-detectors-type="address" x-apple-data-detectors-result="1/0">100
Decatur Street, SE</a><o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);"><a href="x-apple-data-detectors://1/0" x-apple-data-detectors="true" x-apple-data-detectors-type="address" x-apple-data-detectors-result="1/0">Atlanta,
GA 30303</a><o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);"><a href="tel:404-413-2796" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="1/1">404-413-2796</a><o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin: 0pt 0pt 0.0001pt; "><a href="mailto:khart@gsu.edu" x-apple-data-detectors="true" x-apple-data-detectors-type="link" x-apple-data-detectors-result="1/2" style="background-color: rgba(255, 255, 255, 0);"><font color="#000000">khart@gsu.edu</font></a></p>
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<div><br>
On Oct 6, 2015, at 7:29 PM, Tyler Rogers <<a href="mailto:trogers@rohan.sdsu.edu">trogers@rohan.sdsu.edu</a>> wrote:<br>
<br>
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<p class="MsoNormal">Greetings, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I would like to know if anybody else is experiencing difficulties with off-campus access to Artstor. Our on-campus access here at SDSU seems fine but we’ve had trouble with off-campus access. The Artstor Digital Library page is asking
for a username and password. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Did anybody have to update the EZ-Proxy configuration for this database recently?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any help would be greatly appreciated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Tyler Rogers<o:p></o:p></p>
<p class="MsoNormal">Library Services Specialist<o:p></o:p></p>
<p class="MsoNormal">San Diego State University<o:p></o:p></p>
<p class="MsoNormal">Library and Information Access<o:p></o:p></p>
<p class="MsoNormal">5500 Campanile Drive<o:p></o:p></p>
<p class="MsoNormal">San Diego, CA<o:p></o:p></p>
<p class="MsoNormal">92182-8050<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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