<div dir="ltr"><div class="gmail_default" style="font-family:'trebuchet ms',sans-serif;font-size:small">We found that our problem was with the EZproxy stanza pointing to <a href="http://library.artstor.org">http://library.artstor.org</a> and our "link" pointing to <a href="http://artstor.org">artstor.org</a>. Once we changed our main link to <a href="http://library.artstor.org">http://library.artstor.org</a> we had no more problems with authentication.</div><div class="gmail_default" style="font-family:'trebuchet ms',sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:'trebuchet ms',sans-serif;font-size:small">For what it's worth!</div><div class="gmail_default" style="font-family:'trebuchet ms',sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:'trebuchet ms',sans-serif;font-size:small">Jen Holman</div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><span style="border-collapse:collapse;font-size:13px"><font face="'trebuchet ms', sans-serif">~~~~~~~~~~~~~~~<div>Jenifer Holman <br>Electronic Resources/Periodicals Librarian</div><div><div>Murphy Library<br>University of Wisconsin-La Crosse<br></div>1631 Pine St.<br>La Crosse, WI 54601<br><br>phone: 608-785-8395 | fax: 608-785-8639<br>email: <a href="mailto:jholman@uwlax.edu" target="_blank">jholman@uwlax.edu</a></div></font></span></div></div></div></div>
<br><div class="gmail_quote">On Tue, Oct 6, 2015 at 7:23 PM, Kat Hart <span dir="ltr"><<a href="mailto:khart@gsu.edu" target="_blank">khart@gsu.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
<div>Hello, </div>
<div><br>
</div>
<div>This may be obvious, and not the problem in your case, but for us, u<span style="background-color:rgba(255,255,255,0)">sers must first register for an account while on-campus with a University email address before accessing the resource off-campus.
To access the resource from off-campus after registering, users must log in using the additional authentication step. Users must log into their accounts every 120 days from on campus to re-set the remote access period. If you use a pop-up blocker, you will
need to turn it off to access this resource. </span></div>
<div><br>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Thanks,</span></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Kat</span></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><span style="background-color:rgba(255,255,255,0)"><br>
</span></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Katherine Hart<u></u><u></u></span></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Electronic & Continuing Resources Librarian<u></u><u></u></span></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Georgia State University Library<u></u><u></u></span></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><font color="#000000"><span style="background-color:rgba(255,255,255,0)"><a>100
Decatur Street, SE</a><u></u><u></u></span></font></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><font color="#000000"><span style="background-color:rgba(255,255,255,0)"><a>Atlanta,
GA 30303</a><u></u><u></u></span></font></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><font color="#000000"><span style="background-color:rgba(255,255,255,0)"><a href="tel:404-413-2796" target="_blank">404-413-2796</a><u></u><u></u></span></font></p>
<p class="MsoNormal" style="margin:0pt 0pt 0.0001pt"><a href="mailto:khart@gsu.edu" style="background-color:rgba(255,255,255,0)" target="_blank"><font color="#000000">khart@gsu.edu</font></a></p>
</div><div><div class="h5">
<div><br>
On Oct 6, 2015, at 7:29 PM, Tyler Rogers <<a href="mailto:trogers@rohan.sdsu.edu" target="_blank">trogers@rohan.sdsu.edu</a>> wrote:<br>
<br>
</div>
<blockquote type="cite">
<div>
<div>
<p class="MsoNormal">Greetings, <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I would like to know if anybody else is experiencing difficulties with off-campus access to Artstor. Our on-campus access here at SDSU seems fine but we’ve had trouble with off-campus access. The Artstor Digital Library page is asking
for a username and password. <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Did anybody have to update the EZ-Proxy configuration for this database recently?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Any help would be greatly appreciated.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Best,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Tyler Rogers<u></u><u></u></p>
<p class="MsoNormal">Library Services Specialist<u></u><u></u></p>
<p class="MsoNormal">San Diego State University<u></u><u></u></p>
<p class="MsoNormal">Library and Information Access<u></u><u></u></p>
<p class="MsoNormal">5500 Campanile Drive<u></u><u></u></p>
<p class="MsoNormal">San Diego, CA<u></u><u></u></p>
<p class="MsoNormal">92182-8050<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</blockquote>
</div></div><blockquote type="cite">
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