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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap: break-word;-webkit-nbsp-mode: space;-webkit-line-break: after-white-space'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Chrysanna,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I have seen several trends… I attribute some EBSCO retrieval number decrease to content being found elsewhere such as our publisher collections. The patron may start searching in EBSCO, but are often being guided through our SFX link resolver to Sage, Taylor and Francis, Science Direct, Oxford, Wiley, Ovid (for nursing) platforms. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Recently there was a large deletion from EBSCO’s Cinahl database, which I noticed in my SFX revision, but I was glad to see we had coverage of many of these titles in our various publisher collections. We also watch usage in terms of the curriculum for that year per semester and see how that affects things or what happens when we add new research and course guides. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ebooks are getting more use and being assigned by faculty as well, which might mean less time being spent in the aggregator databases than when we did not have ebook platforms usage to measure. Sometimes you have to look at what might have increased use when you see something decrease. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Not sure it this describes your particular environment. Sincerely, Cathy<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Catherine C. Tuohy</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Assistant Director of Technology and Technical Services</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Emmanuel College Library</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>400 The Fenway</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Boston, MA 02115</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>617-264-7658</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Eril-l [mailto:eril-l-bounces@lists.eril-l.org] <b>On Behalf Of </b>Remy, Charlie<br><b>Sent:</b> Thursday, May 14, 2015 8:45 AM<br><b>To:</b> eril-l@lists.eril-l.org<br><b>Subject:</b> Re: [Eril-l] use stats - COUNTER 3 to COUNTER 4 experience<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Chrysanna, <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I’ve definitely noticed a significant drop in usage statistics for our EBSCO databases but I haven’t thought to attribute this to the change in COUNTER versions. EBSCO Support looked into it and said that everything looks fine on their end. So perhaps the change in COUNTER versions is affecting the stats…<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Charlie<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Helvetica","sans-serif";color:black'>Charlie Remy<br>Assistant Professor <br>Electronic Resources and Serials Librarian<br>University of Tennessee at Chattanooga Library<br>UTC-Dept 6456<br>600 Douglas St.<br>Chattanooga, TN 37403<br><a href="mailto:charlie-remy@utc.edu">charlie-remy@utc.edu</a><br>Tel. 423-425-4470<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>On May 13, 2015, at 10:05 PM, Chrysanna Beazley <<a href="mailto:Chrysanna.Beazley@aucklandcouncil.govt.nz">Chrysanna.Beazley@aucklandcouncil.govt.nz</a>> wrote:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hi everyone,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>With the change from COUNTER3 to COUNTER4 has anyone experienced lower usage stats for certain vendors? In particular I have noticed our views seem lower now for our Ebsco, Oxford, and Alexander St databases.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Have you had a similar experience, and has any explanation been provided?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Thanks,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Chrysanna<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Chrysanna Beazley BA, MLIS, RLIANZA</span></b><span class=apple-converted-space><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br></span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Senior Librarian Electronic Resources I Regional Collections</span></b><span class=apple-converted-space><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br></span><b><span style='font-size:10.0pt;font-family:"Arial Baltic","sans-serif";color:gray'>Auckland Libraries - Ngā Whare Mātauranga o Tāmaki Makaurau</span></b><span class=apple-converted-space><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Ph +649 373-6808 I Extn: (40)6808 I Fax +649 3077741</span><span class=apple-converted-space><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Auckland Council, Level 3, Central City Library, Lorne Street, Auckland 1, New Zealand</span><span class=apple-converted-space><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Council website</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <a href="http://www.aucklandcouncil.govt.nz/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>www.aucklandcouncil.govt.nz</span></a><span class=apple-converted-space> </span><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Library website:</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <a href="http://www.aucklandlibraries.govt.nz/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>www.aucklandlibraries.govt.nz</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div style='margin-top:20.0pt;margin-bottom:20.0pt;orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><a href="http://www.aucklandcouncil.govt.nz/EN/ratesbuildingproperty/ratesvaluations/billingpayment/ratesinvoice/Pages/eratesregistration.aspx?utm_campaign=ERates&utm_source=AucklandCouncil&utm_medium=ExternalEmail"><span style='color:purple;border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img border=0 width=100 height=100 id="_x0000_i1025" src="cid:~WRD000.jpg" alt="Image removed by sender. Sign up to get your rates by email. "></span></a><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:10.0pt;orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='font-size:8.0pt;font-family:"Arial","sans-serif"'>CAUTION: This email message and any attachments contain information that may be confidential and may be LEGALLY PRIVILEGED. If you are not the intended recipient, any use, disclosure or copying of this message or attachments is strictly prohibited. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments. We do not accept responsibility for any viruses or similar carried with our email, or any effects our email may have on the recipient computer system or network. Any views expressed in this email may be those of the individual sender and may not necessarily reflect the views of Council.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>_______________________________________________<br>Eril-l mailing list<br></span><a href="mailto:Eril-l@lists.eril-l.org"><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";color:purple'>Eril-l@lists.eril-l.org</span></a><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><br></span><a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org"><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";color:purple'>http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</span></a><o:p></o:p></p></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>