[Eril-l] [External] Taylor & Francis ebooks download: 404 error message

Thu Jan 16 08:11:19 PST 2025

[like]  Flynn, C.M. reacted to your message:
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From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org>
Sent: Thursday, January 16, 2025 3:51:33 PM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [External] Taylor & Francis ebooks download: 404 error message

[EXTERNAL]

It is working now here also.  Thanks to Ranti for posting the problem to this list - otherwise we would not have been aware of it.

Best, Theresa

Theresa Arndt
Dickinson College Library
Carlisle, PA
arndtt at dickinson.edu
she/her/hers

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From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org>
Sent: Thursday, January 16, 2025 8:57 AM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [External] Taylor & Francis ebooks download: 404 error message

Caution:This email originated from outside of the College. Do not click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.

This seems to be resolved for us, although we haven’t received official word from the vendor yet.

Cheers,

Tanya Sicoli
Electronic Resources Specialist
Brock University | James A. Gibson Library
Niagara Region  | 1812 Sir Isaac Brock Way  |  St. Catharines, Ontario  L2S 3A1

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: January 15, 2025 2:26 PM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [External] Taylor & Francis ebooks download: 404 error message

Hi all,

We are seeing the same issue in Ontario, Canada as well. We have opened a ticket with T&F.

Regards,

Alie

Alie Visser, MLIS (she/her/hers<https://urldefense.com/v3/__https://www.mypronouns.org/she-her__;!!MXfaZl3l!bAGpccMc1BsVB1HQlthKn6jYwxhFQimey412SncUlleLAA2GZRy9IwgK4Qu9qlNHvcXmdDzqoKLRA9uHV3XxUKgY$>) (how to say my name<https://urldefense.com/v3/__https://namedrop.io/alievisser__;!!MXfaZl3l!bAGpccMc1BsVB1HQlthKn6jYwxhFQimey412SncUlleLAA2GZRy9IwgK4Qu9qlNHvcXmdDzqoKLRA9uHV8WFRCcT$>)

Associate Librarian - Metadata Management

Discovery, Description, & Metadata - CMDA

Western Libraries, Western University

1151 Richmond St. London, ON, Canada

e. avisser9 at uwo.ca<mailto:avisser9 at uwo.ca>

t. 519-661-2111<tel:519-661-2111> x80339

I acknowledge that Western University is located on the traditional territories of the Anishinaabek, Haudenosaunee, Lūnaapéewak and Chonnonton Nations, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with One Spoon Covenant Wampum. This land continues to be home to diverse Indigenous Peoples (First Nations, Métis and Inuit) whom we recognize as contemporary stewards of the land and vital contributors of our society.

________________________________

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Sent: January 15, 2025 2:03 PM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: Re: [Eril-l] [External] Taylor & Francis ebooks download: 404 error message

Yes, I received this error yesterday while helping a student at our Research Support desk.

We reported it and they though they had fixed it. Testing showed it was not fixed and we reported it again today.

Mrs. Andi Molinet
Coordinator of Collection Services
Jerry Falwell Library

(434) 582-3087

[cid:image001.jpg at 01DB67F4.ABB55330]

Liberty University | Training Champions for Christ since 1971

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From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Wednesday, January 15, 2025 1:46 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [External] [Eril-l] Taylor & Francis ebooks download: 404 error message

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[ EXTERNAL EMAIL: Do not click any links or open attachments unless you know the sender and trust the content. ]

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Hi all,

We receive a 404 error message when trying to download either a book chapter or the whole book from Taylor & Francis. Online reading works just fine, albeit it's awfully slow to display the content.

Does anyone else encounter the same problem?

thanks,

ranti.

--

Ranti Junus, Systems/E-Resources Librarian | Library Science and Museum Studies Liaison Michigan State University Libraries, East Lansing, MI 48824-1048

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