[Eril-l] [EXT]: Re: Problems accessing Springer and Nature content

Thu Oct 31 09:09:22 PDT 2024

I've received an update from Springer that the issue has been resolved. I
checked and was still able to view Springer and Nature content.

Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu

On Thu, Oct 31, 2024 at 11:14 AM Kenyon Stuart <kstuart at umich.edu> wrote:

> Erin,
>
> I'm also able to access Springer and Nature content. I haven't received
> confirmation from Springer that all is well but hopefully the problem has
> been fixed.
>
> Thank you,
>
> Kenyon
>
> Kenyon Stuart
> Electronic Resource Management Unit
> 320 Harlan Hatcher Graduate Library
> University of Michigan
> Ann Arbor, Michigan 48109-1190 USA
> email: kstuart at umich.edu
>
>
> On Thu, Oct 31, 2024 at 11:06 AM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
>> Hi all,
>>
>>
>>
>> The journals just started working for us again a moment ago. While I have
>> not received an official “We’re back!” message from the vendor, it seems
>> that the issue has been resolved.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Erin
>>
>>
>>  
>> Erin
>> Wentz ,  MSLIS
>> Electronic Resources Librarian, Assistant Professor
>> Library and Learning Resources
>> <https://www.mcphs.edu/>
>> 179 Longwood Avenue ,  Boston
>> MA
>> 02115
>> 617.732.2810
>> F  617.278.1566
>> erin.wentz at mcphs.edu
>> www.mcphs.edu
>> Confidentiality Note: This email, and any attachment to it, is intended
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>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
>> Resources in Libraries discussion list via Eril-l
>> *Sent:* Thursday, October 31, 2024 10:26 AM
>> *To:* Electronic Resources in Libraries discussion list <
>> eril-l at lists.eril-l.org>
>> *Subject:* [EXT]: Re: [Eril-l] Problems accessing Springer and Nature
>> content
>>
>>
>>
>> *CAUTION: This email originated from outside of MCPHS. Do not click links
>> or open attachments unless you recognize the sender and know the content is
>> safe.*
>>
>> Same here in Rochester.   Very “scary” situation for us on Halloween!  J
>>
>>
>>
>> Linette
>>
>>
>>
>> *Linette Koren *She/Her/Hers
>> Manager of Electronic Resources
>>
>> RIT Libraries
>> Academic Affairs
>> Rochester Institute of Technology
>> Wallace Library 1520
>> 90 Lomb Memorial Drive
>> Rochester NY 14623
>> https://www.rit.edu/library
>>
>> W: 585-475-6123
>>
>> lxkwml at rit.edu
>>
>> [image: RIT | Rochester Institute of Technology] <https://www.rit.edu/>
>>
>>
>> *CONFIDENTIALITY NOTICE*: The contents of this email message and any
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>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
>> Resources in Libraries discussion list via Eril-l
>> *Sent:* Thursday, October 31, 2024 10:13 AM
>> *To:* eril-l at lists.eril-l.org
>> *Subject:* [Eril-l] Problems accessing Springer and Nature content
>>
>>
>>
>> Hello,
>>
>>
>>
>> Is anyone unable to access Springer and Nature content? When we attempt
>> to access books or journals we get error messages. Below are a few examples:
>>
>>
>>
>> The following url for an article in European child & adolescent
>> psychiatry also leads to a SpringerLink page with a "Service unavailable"
>> message:
>>
>> https://link.springer.com/article/10.1007/s00787-023-02320-7
>>
>>
>>
>> [image: image.png]
>>
>> The following url for the Nature journal Bone Marrow Transplantation
>> leads to a nature.com page with "Server error" message:
>>
>> https://www.nature.com/bmt/
>>
>>
>>
>> [image: image.png]
>>
>> The following url for the book Influence of WTO and Global Dynamics on
>> Trade Flows leads to a BMC/Springer Open page with a "Page not found" error:
>>
>> https://link.springer.com/10.1007/978-981-99-7375-0
>>
>>
>>
>> [image: image.png]
>>
>> We've contacted Springer about this issue and are waiting for a response.
>>
>>
>>
>> Thank you,
>>
>>
>>
>> Kenyon Stuart
>>
>> Electronic Resource Management Unit
>>
>> 320 Harlan Hatcher Graduate Library
>>
>> University of Michigan
>>
>> Ann Arbor, Michigan 48109-1190 USA
>>
>> email: kstuart at umich.edu
>> _______________________________________________
>> Eril-l mailing list
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>>
>
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