[Eril-l] Oxford Cloudflare problems?

[Electronic Resources in Libraries discussion list]

Hi there,

Please accept our apologies for this impact on your service.

Our support teams are working to resolve this issue. For now, where you are experiencing such issues, we ask that you complete our online form at https://academic.oup.com/pages/contact-us/general-enquiries, providing details, and we will ensure your access is re-established as soon as possible.

Best wishes,

Dr Roger Simmonds
Global Library Marketing Manager
Oxford University Press


From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: 19 December 2024 17:33
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Oxford Cloudflare problems?

We just started having similar issues as well.

Bill Kelm

On Thu, Dec 19, 2024 at 8:10 AM Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>> wrote:
Hello all,

Is anyone else having issues with getting stuck in an authentication loop on the Oxford Academic platform? I am getting a login challenge, "Sign in through your institution," which then either redirects to a directory to look up my institution, or directly to a challenge screen to prove I'm not a robot, but I can never get past that screen. We've used EZproxy for a long time, and the Oxford Academic platform has been fine. So far this has been a problem with ebooks on Oxford Academic, I haven't tried ejournals yet, but I wanted to see if anyone is having this issue.

--

Lisa Gonzalez | PALNI Collections Management Librarian
Private Academic Library Network of Indiana

317-565-4560 | lgonzalez at palni.edu<mailto:lgonzalez at palni.edu> | www.palni.edu<http://www.palni.edu>


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