[Eril-l] Core webinar: User engagement: new approach and tools

[Core-CE Announce]

*Cross posted to multiple lists*

Core webinar: User engagement: new approach and tools

Date: Wednesday, February 15, 2023

All webinars are one hour in length and begin at 11 am Pacific, noon
Mountain, 1 pm Central, and 2 pm Eastern time.



Description: Public libraries face challenges and opportunities in
reshaping their community profile, especially post COVID. This webinar,
taking an international perspective, highlights how emerging community
engagement solutions can help target existing and potential users in
repositioning public libraries and refreshing their services. While public
libraries have always engaged with their users and the wider community a
new generation of community or patron engagement solutions has now emerged
to help libraries revitalise engagement with their communities. The
presentation will describe their attributes, the opportunities they address
and benefits they can bring.

Learning outcomes:

At the end of this webinar, attendees will be able to:

1. demonstrate the need for more effective community engagement

2. better understand the context and articulate the need for a new approach
to community/patron engagement

3. understand the capabilities of new 'community/patron engagement'
solutions and other engagement tools

4. Define the value and benefits that new 'community/patron engagement
solutions can bring

5. Articulate the wider strategic context for the need for new tools to
support new approaches to community/patron engagement

Who should attend?

Librarians in a strategic role who are looking at ways to refine their
'offer' to users to make it more relevant and better meet user needs.

Presenters:

Ken Chad gained his Master’s degree from the Information Science Department
at City University in London. He is also an alumnus of the Warwick
University Business Innovation and Growth Programme. He worked as a
librarian before spending over 20 years in the library technology business.
Ken worked in customer support, project management, implementation, sales
and marketing and as executive director and board member.

He set up his consulting business in 2007 to help make libraries and
archives more effective. His consulting activities include help with
strategy, innovation, improving the user experience, reviewing/auditing
library IT infrastructure and systems, and the procurement of new and
replacement systems. His work also encompasses ebooks, resource management
and discovery, open and linked data, repositories, archives and research
management solutions. In addition, he provides market intelligence and
horizon scanning services for and about the information and library
technology sector.

Ken is a member (MCLIP) of CILIP and ALA. For six years to 2016 he was a
main committee member of UKSG and until 2016 was a committee member of the
NISO Open Discovery Initiative (ODI). He set up and manages a number of
free, open community resources including Higher Education Library
Technology (HELibTech) and Local Government Library Technology (LGLibTech).

Website with past presentations publications, conference presentations and
projects: www.kenchadconsulting.com

*****************

Registration fees for webinar:  Core Member $57.67; ALA member: $71.10;
Non-member $79.00

For additional information and access to registration links, please go to
the following website:

https://elearning.ala.org/local/catalog/view/product.php?productid=825

Core webinars are recorded and registrants receive a link to the recording
shortly following the live event.

For questions about registration, contact ALA Registration by calling
1-800-545-2433 and press 5 or email registration at ala.org.

For all other questions or comments related to Core webinars, please
contact Core CE staff at corece at ala.org.

*Posted on behalf of the Core Continuing Education Committee.*

____

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