[Eril-l] [External] Re: Taylor & Francis blocking IP addresses due to excessive use

[Jennifer Richard]

We experienced this last week as well at Acadia in Eastern Canada, not sure why.

Jen

On Jan 23, 2023, at 4:31 PM, Martincik, Lisa L <lisa-martincik at uiowa.edu> wrote:


CAUTION: This email comes from outside Acadia. Verify the sender and use caution with any requests, links or attachments.
Hello,

Same here. Only two cases so far, and we don’t know the browser, but they both seemed connected to Zotero and a malformed proxy setting. Glad to hear we aren’t alone if not glad to hear its happening.

Cheers,
Lisa
-----------------
Lisa Martincik     (she/they)
Electronic Resources Librarian
University of Iowa
lisa-martincik at uiowa.edu<mailto:lisa-martincik at uiowa.edu>
<image001.png>

Please do not feel obligated to answer outside of your working hours.



From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Sara Hills
Sent: Monday, January 23, 2023 2:19 PM
To: Kenyon Stuart <kstuart at umich.edu>; eril-l at lists.eril-l.org
Subject: [External] Re: [Eril-l] Taylor & Francis blocking IP addresses due to excessive use

Hello Kenyon -

Yes, we've experienced the same thing. We've had a number of reports of on-campus IP addresses being blocked. We're still trying to figure out what the cause was/is.

I'm happy to know we're not alone!


Sara K Hills

Electronic Resources and Serials Librarian

Interim Head of Acquisitions and Resource Management

American University, Washington DC 20016

202-885-3203

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Kenyon Stuart <kstuart at umich.edu<mailto:kstuart at umich.edu>>
Sent: Monday, January 23, 2023 2:49 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org> <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: [Eril-l] Taylor & Francis blocking IP addresses due to excessive use


External Email: Use caution with links and attachments.
Hello,

We received a few reports last week from Taylor & Francis that they had temporarily blocked one of our IP addresses because of excessive connection to Taylor & Francis Online (tandfonline.com<https://urldefense.com/v3/__http:/tandfonline.com__;!!IaT_gp1N!wSm7aYZLkckv-8S1C-SYwjntc5qMzp8ODu3z8wutJm7cSZGTO_AYW6G5VUdGKWibs7S8xyLzjwiA4eHfEuc$>). The activity occurs over a period of one or two minutes and involves dozens of connections to only 1 or 2 pages. The block seems to occur after 100 total connection attempts.

Our IT group investigated and suggested the activity could be due to a buggy browser. We've contacted a few users and they mentioned they were using Chrome and Zotero.

Has anyone else experienced similar issues with Taylor & Francis Online or with Chrome or Zotero? If yes, do you have any suggestions on what we can do or should investigate?

Thank you,

Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu
<mailto:kstuart at umich.edu>
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