[Eril-l] Naxos Music Library Playlist Issues

[Stano, Eve]

Hi all,

Modifying the Naxos Music Library playlists has always been a little slow with various glitches for us, but for the past few months, we seem to be encountering even slower speeds than usual and are frequently encountering error messages, time outs or being unable to save tracks or make any modifications to playlists at all. Has anyone else experienced these issues with Naxos Music Library playlists in the past few months? If so, were you able to resolve the problem or find a workaround to make modifying playlists work temporarily? NML has been looking into this issue for us since August, but we've seen little to no improvement.

Feel free to reply to me directly instead of the listserv if you prefer.

Eve Stano
Collections Development and Electronic Resources Librarian
Pronouns: she/her
University Libraries / Ball State University
Phone: 765-285-3358 / Fax: 765-285-2644
mestano at bsu.edu<mailto:mestano at bsu.edu>
www.bsu.edu/academics/libraries<http://www.bsu.edu/academics/libraries>

[BSU_Libraries_NORULE_BLACK_PMS200 80]

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