[Eril-l] Article missing from Academic Search Complete for some libraries?

Tue Jan 18 10:11:45 PST 2022

I searched my campus' Primo for the article title, and the article came up
and linked to ASC just fine for full text (at Cal State East Bay).

Lee

Lee Adams, MLIS, MA
E-Resources Librarian
Library Liaison to Criminal Justice, Economics, and Hospitality,
Recreation, & Tourism
University Libraries <http://library.csueastbay.edu/home>
California State University, East Bay
Book an appointment with me:
https://csueastbay.libcal.com/appointments/leeadams
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ORCID iD: https://orcid.org/0000-0003-0428-7793

*As a member of the Cal State East Bay community with an office on the
Hayward campus, I acknowledge that I am a guest on the unceded land of the
First People of this region, the present-day Muwekma Ohlone Tribe
<http://www.muwekma.org/> of the San Francisco Bay Area (formerly Verona
Band of Alameda County). I support the sovereignty of this
Chochenyo-Ohlone-speaking tribal group and other indigenous peoples. This
acknowledgment was created by the Muwekma Ohlone Tribe with the support of
the CSUEB Indigenous Acknowledgment Collective and is a living document.*

On Tue, Jan 18, 2022 at 10:02 AM Bhatt, Anjana <abhatt at fgcu.edu> wrote:

> Interesting….and I am going through another issue at this time.
>
>
>
> I have found several articles not coming up in PRIMO searches from other
> EBSCO databases too (Business source complete).  We use ALMA and recently
> EBSCO did a revamp of their article linker linking syntax.  So, not sure if
> our issue of articles not showing up in PRIMO but being available at the
> vendor portal might also be linked to this change and other CDI issues. If
> you use ALMA, following might be of use to you.
>
>
>
> I have some explanation for this behavior from a GURU.  According to her
> ‘Whether articles appear in Primo or not depends on whether there is
> content in Central Discovery Index (CDI)  that matches those articles.
> EBSCO doesn’t provide article citations to Ex Libris to include in CDI, so
> we are dependent on article citations provided by other vendors. If the
> articles aren’t linking, follow EBSCO’s instructions to access them a
> different way. If they aren’t coming up in Primo, we have no way to check
> all of the article content in CDI and no way to add article citations to
> CDI. If the articles aren’t coming up at all, chances are the citations
> don’t exist in CDI. You could search the database directly instead of rely
> on Primo”.
>
>
>
> Anjana
>
>
>
> Thank you.
>
> Anjana.
>
>
>
> *Anjana  H. Bhatt*, *MSIRM & MLIS*
> University Librarian (Electronic Resources)
>
> *Wilson G. Bradshaw Library, Office Location: Library East 133 A*
>
> Florida Gulf Coast University
>
> 10501 FGCU, Blvd. S., Fort Myers, FL 33965
>
> Phone: 239-590-7634, Fax: 239-590-7609, E-mail: abhatt at fgcu.edu
>
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>
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>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Kathleen
> Folger
> *Sent:* Tuesday, January 18, 2022 12:35 PM
> *To:* eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
> *Subject:* Re: [Eril-l] Article missing from Academic Search Complete for
> some libraries?
>
>
>
>    *External Email*: Do not click links or attachments unless you
> recognize the sender and know the content is safe.
>
> The University of Michigan does not have access to this article in our
> Academic Search Complete. I tried searching by article title as well as by
> journal name. This article appears in Vol. 19, Issue 1, pg. 43-54. We have
> four articles from that issue but not this one. The page numbers for
> articles we do have jumps from pg. 29-42 to 55-67, completely skipping over
> the pages for this article.
>
>
>
> -Kathleen
>
>
>
> On Tue, Jan 18, 2022 at 12:24 PM Waters, Thomas <twaters1 at brenau.edu>
> wrote:
>
> Brenau University has access to this article through Academic Search
> Complete.
>
>
>
> On Tue, Jan 18, 2022 at 12:09 PM Laura Conforte <lconfort at bates.edu>
> wrote:
>
> The article appears in Academic Search Complete at Bates College.
>
>
>
> On Tue, Jan 18, 2022 at 12:07 PM Susan Prefontaine <sprefont at buffalo.edu>
> wrote:
>
> This article is present in our ASC at University at Buffalo/SUNY.
>
> Susan Prefontaine
>
> e-Resources Team
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Lisa
> Gonzalez
> *Sent:* Tuesday, January 18, 2022 12:02 PM
> *To:* eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
> *Subject:* [Eril-l] Article missing from Academic Search Complete for
> some libraries?
>
>
>
> Several libraries in our group reported that the article "Ethics of Robot
> Servitude" in the Journal of Experimental & Theoretical Artificial
> Intelligence was missing from Ebsco's Academic Search Complete. After one
> library filed a ticket with Ebsco, the problem was fixed and the article
> appeared for that library, but other libraries were still not seeing the
> article in their own Ebsco subscriptions. Could a few libraries check on
> this article and see if it is missing/present in your own Academic Search
> Complete? Thanks!
>
>
> --
>
> Lisa Gonzalez | PALNI Knowledge Base and License Manager Librarian
> Private Academic Library Network of Indiana
>
> 317-550-5229 | lgonzalez at palni.edu | *www.palni.edu
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> --
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> Laura Conforte
>
> Electronic Resources & Scholarly Communications Librarian
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> lconfort at bates.edu
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> --
>
> Thomas Waters, MA, MLIS
> Technical Services Librarian
> Assistant Professor
> Trustee Library of Brenau University
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