[Eril-l] Primary Research Group Inc. has published the Survey of US Higher Education Faculty 2023, Use of Academic Library Virtual Reference Services, ISBN 979-8-88517-110-6

[Jose Mavarez]

Primary Research Group Inc. has published the Survey of US Higher Education
Faculty 2023, Use of Academic Library Virtual Reference Services, ISBN
979-8-88517-110-6

This study looks at the incidence and volume of faculty use of virtual
reference services operated by academic libraries.   Survey participants
describe their use of virtual reference and their extent of familiarly with
it.  It also looks at the extent to which virtual reference acts as a
gateway to other library services, including consultations with library
subject specialists.  Data in the report is based on a survey of 725
faculty at nearly 500 higher education institutions in the United States.
Data is broken out by 12 personal and institutional variables including
size, type or Carnegie class, tuition level and public/private status of
the participant’s affiliated institutions, as well as personal
characteristics such as academic field, tenure status, academic title,
gender, income and other variables.

Just a few of this 53-page report’s many findings are that:

• 69.24% of faculty surveyed have ever used the academic library virtual
reference service.
• Use of the virtual reference service was more common by females than by
males.
• Virtual reference opened new paths to the use of library resources
especially for faculty aged 31 to 39.
• Broken out by race or ethnicity, African American faculty were the most
likely to feel that there was a library subject specialist for their field
(63.04%) while Hispanic faculty were the least likely (38.46%).

For a table of contents, the questionnaire and an excerpt visit our website
at: https://www.primaryresearch.com/AddCart.aspx?ReportID=739
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