[Eril-l] Films on Demand zombie URL problem

[Platkowski, Melissa]

We have a Libguide about that:  https://libguides.uwgb.edu/c.php?g=35200&p=223136  The Streaming Video section specifically talks about FOD.  It's helped a little, but it's still an ongoing battle to get people to use the right links.  At least we can point them to this libguide instead of explaining it every time.
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From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Gordiyenko, Yelena <YELENA.GORDIYENKO at UCDENVER.EDU>
Sent: Wednesday, January 22, 2020 12:34 PM
To: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: [Eril-l] Films on Demand zombie URL problem


Hi all,



We have been encountering the following problem with Films on Demand for several years: when users use the URL at the top of the page to save a link to a FOD video, it quickly expires and, when they try it at a later date, takes them to a page prompting for a password that doesn’t exist. Unlike with other vendors, FOD requires a user to save the title URL from the box that appears when you choose the “Share” option listed beneath the video.



This creates a common problem for us as many professors use the top-of-the-page URL on their LMS site, and students are unable to access the video as a result.



Does anyone who uses FOD have any suggestions for how to deal with this issue? Any workflow you’ve implemented that has worked for you? Any feedback is welcome.



Thanks,



Yelena Gordiyenko

E-Resources Access Librarian

Auraria Library

1100 Lawrence Street

Denver, CO 80204

303-315-7708

yelena.gordiyenko at ucdenver.edu<mailto:yelena.gordiyenko at ucdenver.edu>
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