[Eril-l] Films on Demand zombie URL problem

Platkowski, Melissa platkowm at uwgb.edu
Mon Feb 3 13:37:35 PST 2020

We have a Libguide about that:  https://libguides.uwgb.edu/c.php?g=35200&p=223136  The Streaming Video section specifically talks about FOD.  It's helped a little, but it's still an ongoing battle to get people to use the right links.  At least we can point them to this libguide instead of explaining it every time.
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From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Gordiyenko, Yelena <YELENA.GORDIYENKO at UCDENVER.EDU>
Sent: Wednesday, January 22, 2020 12:34 PM
To: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: [Eril-l] Films on Demand zombie URL problem

Hi all,

We have been encountering the following problem with Films on Demand for several years: when users use the URL at the top of the page to save a link to a FOD video, it quickly expires and, when they try it at a later date, takes them to a page prompting for a password that doesn’t exist. Unlike with other vendors, FOD requires a user to save the title URL from the box that appears when you choose the “Share” option listed beneath the video.

This creates a common problem for us as many professors use the top-of-the-page URL on their LMS site, and students are unable to access the video as a result.

Does anyone who uses FOD have any suggestions for how to deal with this issue? Any workflow you’ve implemented that has worked for you? Any feedback is welcome.


Yelena Gordiyenko

E-Resources Access Librarian

Auraria Library

1100 Lawrence Street

Denver, CO 80204


yelena.gordiyenko at ucdenver.edu<mailto:yelena.gordiyenko at ucdenver.edu>
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