[Eril-l] [External] Re: Is anyone else having problems connecting to Wiley Online Library ??

Kristy White whitek9 at duq.edu
Wed Oct 23 07:56:58 PDT 2019


We are not having any access issues here at Duquesne University.

Hope this resolves quickly for you.
Kristy White
Acquisitions Librarian

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Jordan Ruud
Sent: Wednesday, October 23, 2019 10:50 AM
To: eril-l <eril-l at lists.eril-l.org>
Subject: [External] Re: [Eril-l] Is anyone else having problems connecting to Wiley Online Library ??

We’re getting the same here.

Jordan Ruud
Public Services Librarian, University of Arkansas – Fort Smith
jordan.ruud at uafs.edu<mailto:jordan.ruud at uafs.edu>
(479) 788-7208

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Sara Colglazier
Sent: Wednesday, October 23, 2019 9:47 AM
To: eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: [Eril-l] Is anyone else having problems connecting to Wiley Online Library ??


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Hello All,

It appears (at least to us) that there is something going on with Wiley Online.
We keep getting error messages and timed out, like
This site can’t be reached

The webpage at https://onlinelibrary.wiley.com/resolve/openurl?sid=vendor%3Adatabase&genre=journal&issn=1051-0761<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fonlinelibrary.wiley.com%2Fresolve%2Fopenurl%3Fsid%3Dvendor%253Adatabase%26genre%3Djournal%26issn%3D1051-0761&data=02%7C01%7Cwhitek9%40duq.edu%7C5167783072e64189c6b108d757c84eb1%7C12c44311cf844e4195c38df690b1eb61%7C0%7C1%7C637074390141545518&sdata=QCwow8kw5udRJfIg7zXiIGT4MvJNzEb4eBgNWp%2F0Y%2BU%3D&reserved=0> might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR


Can anyone tell me: is there a Support site or Status Page site that I can go to in order to find out what is going on?
Thanks, Sara

--
Sara Colglazier
Electronic Resources Management and Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 432
Library, Information, & Technology Services
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437
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