[Eril-l] Policy for saying "polite no" to overzealous cold-calling/emailing sales reps, and random LibGuide recommendations?

[Beth M. Johns]

Most of the time, ignoring works. Otherwise, I just state "we are not interested, please do not contact me again."

Then if by phone, I just hang up.

I seem to recall that about a year ago we were having a discussion about an overzealous company that went so far as to report a librarian to his or her dean???  I don't think that happens often though.


Beth


Beth M. Johns, MLIS

E-Resources Librarian

Saginaw Valley State University

Melvin J. Zahnow Library

pronouns: she/her/hers

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Diane Westerfield <dwesterfield at coloradocollege.edu>
Sent: Friday, November 1, 2019 11:22 AM
To: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: [Eril-l] Policy for saying "polite no" to overzealous cold-calling/emailing sales reps, and random LibGuide recommendations?


Hi all,



Has anyone come up with a written policy that they send to overzealous sales reps of companies you don’t have any products from, and to the random people trying to get you to put their never-heard-of-before company on your LibGuides? Then you can send a polite “We’re not interested” and just spam them back every time with that policy. If they manage to get you on the phone, I suppose you could read them the policy, say “No thanks” and hang up.



Or do you just ignore them? That’s what I do, but sometimes they get overly persistent.



Thanks,



Diane Westerfield, Electronic Resources & Serials Librarian

Colorado College, Tutt Library

diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>

(719) 389-6661
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