[Eril-l] [ERCI] going to mediated for Kanopy

Eric Elmore Eric.Elmore at utsa.edu
Thu Jul 25 10:11:32 PDT 2019

To go Along with Emma's communication point - possibly consider making a special effort to contact your Instructional Design folks or whoever your campus has helping faculty put courses together in Blackborad or whatever system you use.  When we sent out our Kanopy going to a mediated mode "all faculty email" it did not get delivered/ passed along to those folks and we're dealing with cranky faculty who had videos go away on them :(  There are always cracks in any communication plan, best we can do is minimize the pain.

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Emma Lawson
Sent: Wednesday, July 24, 2019 5:59 PM
To: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] [ERCI] going to mediated for Kanopy

We went to mediated mode earlier this year. We use the regular Kanopy request form and specify in our libguide what information needs to go in the "your message" box, such as course code or title for both instructor and student requests:

When we get a request without this information our media librarian responds with a basic "we are happy to purchase films from Kanopy that support the curriculum at Langara, please provide the course code for the class for which you are viewing this film or doing research." Many times when it is a student request we do not get a response, so it looks like mediated mode is working to curb casual viewing, as intended.

One interesting note that we are keeping an eye on though - all of the films we've purchased by student request except one have zero views, which is NOT the intent of mediated mode.

In terms of workflow when we made the switch -

Communication: I would reiterate the suggestion that having liaison librarians contact their departments in advance was very useful, but I would also say get the message out on as many other staff channels as possible. With LibGuides we can look and see how many views the Kanopy mediated mode guide has and where they came from, and many came from following the link in the various staff newsletters and from our library news page. We also updated the description of Kanopy in the library catalogue to explain mediated mode as part of access.

Timing: We made the switch at the end of one term leading into another and it was great timing.

Surprises: Be prepared for instructors to not know exactly what Kanopy IS: we got a lot of questions about streaming videos that are available on completely different platforms, or even questions about films that are on DVD. Make sure there is a contact person where instructors can direct questions like this.

Emma Lawson
Coordinator of Collection Development and Electronic Resources Librarian
Langara College Library
100 West 49th Avenue, Vancouver, BC, V5Y 2Z6
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From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Smith, Martha Shears
Sent: July-24-19 1:19 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [ERCI] going to mediated for Kanopy

Amy, we are going the same direction (as I suspect many are!).  Heather, thanks for posting your workflows.  I've looked online for a form or template to use to get more information from requesters.  I found references to forms, and have sent requests asking for copies.  So if anyone has a form they are willing to share, that would be great!
Martha Smith
Acquisitions & Collection Librarian
Ida Jane Dacus Library
Winthrop University
Rock Hill, SC 29733
smithms at winthrop.edu<mailto:smithms at winthrop.edu>

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