[Eril-l] Nexis Uni down?

Shanyun Zhang zhangs at cua.edu
Wed Feb 13 18:18:11 PST 2019


We can access it, but cannot download or print article. It works on campus,
but not off campus. Anyone has the same problem?

-- 
*Shanyun Zhang*
Head of Electronic Resources & Services
The Catholic University of America Libraries
Phone: (202) 319-5839
zhangs at cua.edu

On Wed, Feb 13, 2019 at 5:59 PM Jill Emery <jill.emery at gmail.com> wrote:

> We're down at Portland State in Oregon.
>
> On Wed, Feb 13, 2019 at 2:55 PM Diane Westerfield <
> dwesterfield at coloradocollege.edu> wrote:
>
>> Other libraries are experiencing the same problem (though it may look
>> different in different browsers). Thanks everyone! Always good to know
>> you’re not alone.
>>
>>
>>
>> Diane Westerfield, Electronic Resources & Serials Librarian
>>
>> Tutt Library, Colorado College
>>
>> diane.westerfield at coloradocollege.edu
>>
>> (719) 389-6661
>>
>>
>>
>>
>>
>>
>>
>> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Diane
>> Westerfield
>> *Sent:* Wednesday, February 13, 2019 3:40 PM
>> *To:* eril-l at lists.eril-l.org
>> *Subject:* [Eril-l] Nexis Uni down?
>>
>>
>>
>> For my Mountain and West time library folks, are you getting this error
>> message when you try to click on an article in NexisUni? You can get in and
>> search, but can’t actually read any articles – it sits a while and then
>> produces this error. I’m currently on hold with the phone number provided.
>>
>>
>>
>> *LexisNexis®*
>>
>> Service is temporarily unavailable.
>>
>>
>>
>> Please call Customer Support at 1-800-543-6862 for assistance
>>
>>
>>
>> [Go to My Start Page] button which leads to similar error message
>>
>>
>>
>>
>>
>>
>>
>> Diane Westerfield, Electronic Resources & Serials Librarian
>>
>> Tutt Library, Colorado College
>>
>> diane.westerfield at coloradocollege.edu
>>
>> (719) 389-6661
>>
>>
>>
>>
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>> Eril-l at lists.eril-l.org
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>>
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-- 
*Shanyun Zhang*
Head of Electronic Resources & Services
The Catholic University of America Libraries
Phone: (202) 319-5839
zhangs at cua.edu
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