[Eril-l] Google Scholar adding EBSCO links that don't work

Harper, Cynthia charper at vts.edu
Thu Dec 12 12:12:58 PST 2019

In our case, we don’t have access to this article through EBSCO, so it is problematic that Google Scholar is providing an EBSCO ad for this article.

Cindy Harper

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Melissa Belvadi
Sent: Thursday, December 12, 2019 8:45 AM
To: James C. Miller <millerjc at hollins.edu>
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Google Scholar adding EBSCO links that don't work

Both of these actually worked just fine for us.
Actually both ebscohost citations were buried under "all 4 versions" as the only result that displayed at first for both was to Taylor & Francis, where we do have the full text access (and GS may know that from our liblinks connection).
But when I opened the list of all versions and tried the EBSCO ones, they both successfully led into our EBSCO EDS profile to those two particular articles.
It's a bit odd to me why it would take us to EDS and not EBSCOhost-Academic Search Complete - I wonder how Google/EBSCO are deciding which EBSCO profile to default to?

We don't have the full text directly in EBSCO (aka via SmartLink) but getting the patron into EDS means they get to our Full Text Finder link so they're just one more click away from the full text.
So for us at least, this current setup is leading to a good user experience. If we hadn't had the T&F full text this might have gotten our patrons to another FT option or even our ILL form most easily.

Melissa Belvadi
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University of Prince Edward Island
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On Wed, Dec 11, 2019 at 1:30 PM James C. Miller <millerjc at hollins.edu<mailto:millerjc at hollins.edu>> wrote:
Hi All,

I've talked to EBSCO and they told me to contact Google Scholar. EBSCO says that Google Scholar has it set up so that EBSCO access points appear regardless of availability. I've submitted a Google Scholar contact form, but I have little faith. Here are a few examples.

If you search these two article titles, you'll see an EBSCO host [pdf] but the EBSCO link doesn't work

  1.  Since Sandy Hook: Strategic Maneuvering in the Gun Control Debate
  2.  Dis-Honoring the Dead: Negotiating Decorum in the Shadow of Sandy Hook
Has anyone experienced this?

Thank you,

James Miller | Discovery & Sciences Liaison Librarian
Wyndham Robertson Library

Need research help? Make an appointment with me: https://calendly.com/millerjc/30min<https://calendly.com/millerjc/30min?month-view=enabled>

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Roanoke, VA 24020
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