[Eril-l] ALCTS e-Forum: User Experience and the Electronic Resources Librarian

[ALCTS-CE Announce]

*Cross posted to multiple lists.*

ALCTS e-Forum: User Experience and the Electronic Resources Librarian

April 10-11, 2018

Moderated by Michael Rodriguez and Kate Hill

Please join us for an e-forum discussion. It’s free and open to everyone!

Registration information is at the end of the message.

Each day, discussion begins and ends at:

Pacific: 7 a.m. – 3 p.m.

Mountain: 8 a.m. – 4 p.m.

Central: 9 a.m. – 5 p.m.

Eastern: 10 a.m. – 6 p.m.

Designing good patron experiences with usability and user experience (UX)
techniques is not a new concept in librarianship. There are user experience
departments and staff. Conferences and journals are dedicated to the
concept. However, a quick scan through sources like the Designing for
Digital conference schedule and Weave: The Journal of Library User
Experience suggests a lack of UX thinking when it comes to electronic
resources: publisher platforms, discovery services, resource management
software for staff, and other library tools, whether proprietary or open
source. How can electronic resources librarians facilitate positive,
successful user experiences with eresources?

In this e-Forum, we will discuss what exactly UX and usability design
means, how UX can be brought into issues of collection development and
eresources management, and what struggles and successes that discussion
participants have experienced with UX in the context of eresources.
Participants will finish this e-Forum with an understanding of the
possibilities and complications of implementing this framework for
electronic resources - and with some practical ways to start the UX
conversation at their own libraries.

Moderators

Michael Rodriguez is Licensing & Acquisitions Librarian at the University
of Connecticut, where he spearheads and streamlines contracts, procurement,
and electronic resources management. Before UConn he served as E-Learning
Librarian at Hodges University, where he developed a new library website
and technology training programs. Michael chairs electronic resources
management interest groups for LITA/ALCTS and for the ACRL New England
Chapter. He writes for Library Journal, Charleston Advisor, College &
Research Libraries News, Serials Review, Technical Services Quarterly, and
Journal of Electronic Resources Librarianship. Michael was named a 2015
Library Journal Reviewer of the Year and a 2017 Charleston Conference
Up-and-Comer.

Kate Hill is the Electronic Resources Librarian at University of North
Carolina at Greensboro. She handles the entire electronic resource
workflow, from licensing to perpetual access, for everything from eBooks to
streaming media. Previously, she was a Libraries Fellow at North Carolina
State University, working in the Acquisitions and Discovery Department and
the User Experience Department, where she helped develop the open source
projects of Kuali OLE and GOKb. Kate chairs the ALCTS Continuing Resources
Standards Committee for ALA and also is a member of the Electronic
Resources and Libraries Planning committee. She just published her first
book, The ABCs of ERM from ABC-CLIO. In addition, she writes for Serials
Review and has presented at numerous conferences, including Electronic
Resources and Libraries, ACRL, ALA, NASIG and the Charleston Conference.
Kate was named as a member of the North Carolina Library Association
Leadership Institute and a 2017 Charleston Conference Up-and-Comer.

What Is an e-Forum?

An ALCTS e-forum provides an opportunity for librarians to discuss matters
of interest, led by a moderator, through the e-forum discussion list. The
e-forum discussion list works like an email listserv: register your email
address with the list, and then you will receive messages and communicate
with other participants through an email discussion. Most e-forums last two
to three days. Registration is necessary to participate, but it's free.

For information about upcoming e-forums, please visit
http://www.ala.org/alcts/confevents/upcoming/e-forum

How to Register

You must register your email address to subscribe to or access an
electronic discussion list on ALA's Mailing List Service. Once you have
registered for one e-forum, you do not need to register again, unless you
choose to leave the list. Find instructions for subscribing and
unsubscribing online. (
http://www.ala.org/alcts/confevents/upcoming/e-forum/sympa)

If you have any problems, please contact alcts-eforum-request at ala.org.

*Posted on behalf of the ALCTS Continuing Education Committee.*
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