[Eril-l] PsycInfo having issues for anyone else?

[Lee Adams]

We have been getting that error on and off for weeks from all of our
ProQuest databases. PQ tells us they don't know what's causing it, so have
not been able to fix it. We thought we were alone in this problem, but it's
clearly a bigger issue, so I hope they will fix it fast. This is really
unacceptable behavior.

Thanks for reporting to this list.

Lee

Lee Adams, MLIS, MA
E-Resources Librarian
University Libraries <http://library.csueastbay.edu/home>
California State University, East Bay
Ph: 510-885-3017
lee.adams at csueastbay.edu
Pronouns: She/her
<https://www.linkedin.com/in/annis-lee-adams-55396568/>

On Tue, Jan 30, 2018 at 2:26 PM, Platkowski, Melissa <platkowm at uwgb.edu>
wrote:

> We’ve been unable to get to articles in PsycInfo via Proquest for much of
> the afternoon.  We can search and get results, but when we click a title to
> get to the record, we get this session ended message:
>
>
>
> I’ve not heard anything from their support, their twitter feed, or
> anything.  I tried the support chat and it was overloaded with traffic, so
> I assume it’s probably a widespread outage, but I guess it could just be
> broken, too.
>
>
>
>
>
> Melissa Platkowski
>
>
> Systems Librarian
> David A. Cofrin Library
> University of Wisconsin-Green Bay
> 2420 Nicolet Dr.
> Green Bay, WI  54311-7001
> P: (920) 465-2764
>
> platkowm at uwgb.edu
>
>
>
> http://www.uwgb.edu/library
>
>
>
> [image: Facebook] <http://www.facebook.com/cofrinlibrary>  [image:
> Twitter] <http://www.twitter.com/CofrinLibraryGB>
>
>
>
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